Methodist Medical Group - Primary Care in Memphis

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comments 4

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  Cora Clark

  :: 26 December 2017 09:46:02

  This facility has the most courteous staff I have encountered in years. The only small drawback is sometimes the wait but that's only during times like peak flu season. My doctor is great (Dr Brujin).

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  LaToya Culp Benson

  :: 22 August 2017 15:44:15

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  C K

  :: 01 August 2017 12:46:22

  The doctors are great but the staff is extremely disorganized. On multiple occasions, I have been informed the week of my appointment that my doctor is not seeing patients on the day I was scheduled for. I schedule my appointments a month in advance; the staff is out of sync. Even so, this wouldn't be so much of a problem if they ever answered their phone lines, which they don't. In conclusion, the doctors are great but it is not run well.

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  Brent Murphree

  :: 27 July 2014 08:45:50

  I saw one of the NPs (James) for about two years, and for the most part she was a wonderful primary care provider. Mrs. James would sit down with me and take the time to discuss my issues, and prescribed me just the right medications that I needed. Unfortunately other areas were lacking, which includes some of the office staff and triage workers being a little too condescending, telephone calls took far too long, and messages left for the provider were very rarely answered and if they were it after several days have passed. I was also told that one of the medications I had been taking for almost two years is considered to be a narcotic and that it was addictive - which is false information. Also even if you have an acute illness that needs attention, usually the earliest they can squeeze you in will be more than two weeks away. I will admit that my review is rather jaded right now because I was actually fired by her as a patient with no warning since I was never rude or uncooperative with her or her staff, so please feel free to take this review with a grain of salt. I've had no experience with the doctors on staff so I can't make any comments regarding them. Given everything I mentioned beforehand, I could not knowingly refer anyone I know to this practice.