McDonald's in Dallas

🕗 opening times

comments 5

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  Katherine Little

  :: 24 May 2018 17:32:53

  On 5/24/2018 myself and two co-workers walked into McDonalds at 3802 Gaston Ave, Dallas TX 75246 at 3:20 pm, we proceeded to put our order in using the customer self-serve order machines, when I completed my order It gave a choice to pay at the machine or at the counter, I chose to pay at the counter. I waited for a few minutes when a cashier by the name of Candy asked "Can I help you" I replied I would like to pay for my order please, she said in a snip tone "I don't see where you order anything! she walks from behind the counter and walked over to the self served machines started opening the bottom where the ticket receipts come out and pulling the paper out slamming the door, her co-worker asked her asked "Are you alright?" I then asked her "Would you like me to re-do my order she ignored me and kept opening and slamming the doors to the self serve machine. Finally after the 3rd time I said " Excuse me do I need to redo my order" she said "I guess so I don' t see one here!" she then walked over to her co-worker whispered something to her they both started laughing. I asked her for her name she balled up her fist by her sides and stated "Let me walk away before it's to late" she then went to the back I could she her speaking with another employee. Candy was the name the manager gave me when I asked what Is the employees name? Why she does not have a name badge on? The manager replied I am 3 weeks new, but I'm going to handle it. The manager looked to be about 20 years of age and she kept laughing the entire time I spoke with her. The entire McDonalds customers and staff where watching how this employee was acting loud, rude and violent with her fist balled up. How does any manager allow an employee to treat their customers the way I was treated. I have a very professional job, I do presentation on great 5 Star customer service. This McDonald's used to be so inviting and clean, now it 's a mess. It's dirty inside, the staff is very young and unprofessional and it has gone downhill fast. I'm surprise if it's still open this time next year. I can almost guarantee nothing going to happen to this employee, that's why she acted the way she did.

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  Karen David

  :: 20 May 2018 05:34:22

  If I could leave a zero star review I totally would. Today, May 20, 2018 at 4:33AM when every soul in town is pretty much asleep our order took longer than what a morning before work, line at McDonalds take. We waited 30 minutes for 3 hushbrowns and one McGrille. NEVER GO TO THIS LOCATIONS!

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  Cheryl Ekwunife

  :: 14 May 2018 20:58:24

  Too much lip action for 1 f.... Hot fudge sundae. All 3 associates at the window just rude including the manager. Trying to tell me what a hot fudge sundae is! Really people it should not be a shake before it leaves the window!

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  Merry Chicky

  :: 05 May 2018 10:02:38

  The new order screens are an introvert's dream! I can take my time scrolling through my options and customizing my order, and I never have to worry about asking too many questions or miscommunications. I just place my order, pay at the kiosk, take a number to put on my table to have a seat. Someone brings my order to me! Love it.

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  Mark Pfeifer

  :: 02 May 2018 00:40:41

  I can't even imagine how many nasty germs are on their two new touch-screens for ordering. Simply a NASTY technology when you really think about it. All these flu-carriers touching these screens everyday and how often are they cleaned? They are good about cleaning their tables but how often are these nasty screens cleaned? Also, they have three big screen TV's in this location yet NONE OF THEM are on a NEWS channel which I find really odd. Who watches 4 to 5 year old reruns on USA cable? Simply bizarre that there's no NEWS channel at this store whereas their Ross store always has CNN on. Then they sometimes use the so CONVENIENT EXCUSE that they can't find the remote. REALLY? I think it's simply a LIE.