Mattress Firm Lynbrook in Lynbrook

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comments 5

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  Juan Perez

  :: 07 June 2018 20:24:03

  Lady is rude and has no customer service skills. Didnt even acknowledge customers.

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  J Stewart

  :: 06 June 2018 01:53:18

  Just as many people are quick to leave negative reviews, I believe it is equally as important to point out the positive. This review is the highlight the outstanding customer service Rhonda Kohn of Mattress Firm in Lynbrook gave. I just completed a cross country move to Las Vegas from Ny recently. This move involved a bed a purchase at Mattress Firm in Lynbrook and its shipment to Las Vegas, Nevada. All was well in the purchase as Sandra and the store’s manager Rhonda Kohn provided great service and assured me I made a great purchase and will have no problems with delivery. Fast forward to the delivery and everything went well except for wall damage in my new apartment that happened during installation. Rhonda Kohn reached out to me immediately once she heard and inquired about the incident. She apologized profusely and arranged for me to receive a rather nice complimentary pillow for my troubles. Rhonda took time out her day and wrote up a sales order for me to bring into the nearest Las Vegas Mattress Firm to pick up my pillow. The process was quick and painless. I was more than thrilled with her level of detail and professionalism. I would surely recommend anyone in Ny to visit her for their bedding needs. You won’t be disappointed.

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  Mark Goodman

  :: 12 May 2018 19:38:40

  Rhonda was a pleasure to work with! She was accommodating and helped us find the right mattress!

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  Kelly Deutsch

  :: 01 January 2018 22:05:45

  From the moment we walked into mattress firm till we left, we were made to feel like very important customers. Rhonda was able to answer all our questions with ease and she addressed all of our concerns. It was a very easy decision when we decided to purchase the mattress in Lynbrook. I would recommend Rhonda and Mattress Firm in Lynbrook to anyone who needs a better mattress!

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  Ryann Moelis

  :: 20 May 2017 14:55:04

  Dan made my first mattress purchase a wonderful experience. He was compassionate, patient, and incredibly knowledgeable. Definitely would go back for another mattress or just to talk to Dan!