Mattress Firm Colleyville in Euless

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comments 5

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  what up

  :: 26 April 2018 06:23:04

  Bought a 2000 dollar Beauty Rest it is the worst bed ever. dips in the middle was nothing like what I tried in store. Thanks for terrible sleep

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  Vince B

  :: 27 June 2017 17:17:13

  The mattress and adjustable base purchase was fine and the employee making the sale was personable and seemed knowledgeable. I was told that both the old mattress and box would be removed on delivery of the new mattress and adjustable base. On delivery only the mattress was removed. I checked again with the store to be sure that I had not misinterpreted that service. I hadn't. Apparently this service was misrepresented at the sale and the box portion was left at my house for me to dispose. I went to the store and talked to another of your agents, and was told that he would check with the warehouse and call back. Brent did that promptly, but again stipulated that they do not take the box portion of sleep number beds. Again, I was not informed of this at purchase. Had I known that, I would have gone elsewhere. There are, according to Google, at least 91 stores in this area that carry the mattress and base I purchased and at no small cost. I used Mattress Firm due to the reputation and assurance that my needs would be met. That didn't happen. My recommendation would be to be very detail specific on what will be done at delivery so an informed decision can be made.

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  Deb Clen

  :: 23 July 2016 18:21:44

  Was dreading this shopping trip. But my sales person (Laurie Tanasi) made it a most stress free experience! I was not happy with my first purchase, and there was no problem with exchanging mattress and she even threw in a complimentary pillow. Delivery was on time and very quick.

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  Tam Britton

  :: 06 July 2016 18:46:52

  Laurie and Jimmy were very exceptional and extremely helpful. They actually made my day after a very long and stressful weekend. I would recommend this store location and staff to any and everyone that is looking for quality mattresses and service. You cannot find a better team to help you👏🏾

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  Alicia Harding

  :: 15 May 2016 15:47:07

  I just bought a mattress set from Robert Gerhing at this location. He was very knowledgeable and helpful in my selection. He was able to pull up the mattress I bough in 2010, in order to get an idea of the firmness level that would work best. He was patient and got us a great deal. The whole process was quick and easy! I would highly recommend him and this location if you are in the market for a new set!