Mattress Firm 86th Street in New York

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comments 5

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  Yury Abramov

  :: 25 May 2018 18:57:31

  Poor customer service and knowledge of mattesses

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  Ron Lebow

  :: 03 May 2018 10:16:47

  FRAUD!!! Dont go here. I was told that removal of my daughter's old bed was free and even had it printed on the payment receipt. They showed up and demanded $60 or they would not remove it. The store sales clerk told me they'd refund my money. A month later, nothing. I spoke with the manager and he said the same, "but give me a few days and I'll call you to confirm." Now. 2 weeks later, silence.

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  Erin Bliss

  :: 18 June 2017 22:35:22

  I had such a positive experience at this location. David S. was incredibly helpful in my search and worked with me to find the ideal mattress. I was really able to take my time at the store to test the mattresses and ask the necessary questions. Additionally, the delivery service was reliable and very efficient. I am quite pleased with my experience and my new mattress!

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  EMILY MANCE

  :: 17 May 2017 18:44:51

  Laura was very helpful and made the process super easy! Highly recommend getting your mattress here. She showed me all different mattresses in my price range and helped make me make the best decision for me.

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  Keith Tóth

  :: 08 April 2017 15:47:44

  We were immediately greeted by David Schwartz upon entering the store. David was most welcoming and helpful. He carefully listened to what we desired in a new mattress and then proceeded to show us several options in the Beautyrest Legend line. We were most thankful for his expert and detailed guidance and we decided upon a McFarland Legend Firm mattress that will suit our needs exceptionally well. Thank you, David, for your kind and expert help! This was a truly wonderful shopping experience!