Martin's Hardware & Lumber Co. in Houston

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comments 5

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  LYNNE JACKSON

  :: 05 May 2018 10:14:43

  GREAT staff.. I was not only a customer, I was shown what to do and how to do it with the merchandise I purchased.. GREAT customer service..

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  Aaron Bishop

  :: 16 April 2018 18:25:24

  Spoiler - I worked at this place for a short while (and then didn't, they're crooks, not paying taxes they collect, firing/hiring for illegal reasons, etc). Call the locations, the names you see posting positive reviews are names of people who work here. They make it a condition of employment to give positive reviews on google, facebook, etc. Avoid this place like the plague - they sell reject materials for new material prices, they try to cheat customers out of every bit of margin they can get, they will not deliver to you on time, they will not give you a refund when the crappy material is rejected.

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  PETE TORRES

  :: 23 March 2018 20:34:08

  This is a great family owned and operated buissnes. The staff is friendly and very helpful. The building materials specialist there really know their stuff.

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  C J

  :: 16 September 2017 16:57:09

  This place is a hole in the wall. The guy who run the business on the SHWY 249 is a teen on his mid 20's and he have no idea about customer service. After purchasing more than $2,000 in lumber and other products I need to return the unused pieces. They try to charge me 15% restocking fee. restocking fee is listed in the invoice. They have a glitch on their invoice system. Without knowing that fee up front or either on the receipt , I'm not obligated to pay that fee. The "Manager,Cashier" told me in a really bad attitude if I want the refund I have to go to the Jensen location , Really? He end up calling the police on me for "Trespassing" police came and after he review the invoice where does not show any restocking fee percentage , he order to refund the entire transaction money withou charging me any Restocking fee. I will never shop in this junk place. Better save some time and headache and go to a big store name like Lowe's or Home Depot , where they have trained and educated people, not kids just got out from high school running a business.

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  Andres Silva

  :: 23 August 2017 17:27:40

  Great Service. Competitive Prices. We are super satisfied. Andres Silva. Innova Custom Cabinets Dba.