Main Ace Hardware in Houston

🕗 opening times

comments 5

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  Houston Reviews

  :: 08 December 2017 15:31:46

  Store does not honor the ACE tools lifetime warranty. Store refused to apply the lifetime warranty on the tool they sold me. Manager claimed that they do not warranty craftsman tools, customer showed the manager that it was not such brand and clearly the ratchet has ACE hardware stamped on it, Item no: 21168 which comes with lifetime warranty. Manager stated that they are independently owned and do not have to conform to the warranty claims of ACE products. Had to call ACE corporate offices and they are sending me a replacement which will arrive in at least a week. This store has cause unnecessary inconvenience to its customer and corporate offices and clearly does not stand behind the ACE name, certainly not customer friendly and no wonder people head to the other known stores that are hassle free and stand behind their products.

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  Jennifer Eng

  :: 14 July 2017 16:02:12

  Great service and competitive prices! I'll be going back!

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  Ray

  :: 26 February 2017 15:58:54

  I’ve been a customer for 18 years. Always good service, always friendly staff. To Jared Clark, they close at 5:30 to keep crybabies like you out. To Daniel Casteel, $12 for a peep hole in 5 minutes or $10 at Home Depot in 25 minutes… no contest. To Martin Irwin, WRONG! This is not a dangerous area. You’re just making up alternative facts because you work for Home Depot.

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  Stephen meantoys.

  :: 13 October 2016 11:30:23

  Impressively laid out and far more expansive inventory than I would have expected from a store this size. Friendly staff at hand to help, and an atmosphere reminiscent of the hardware stores I remember from when I was a kid.

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  morley blanch

  :: 22 June 2016 12:03:32

  Surprisingly complete range of DIY supplies. Friendly and helpful people. A throw back to the days of the local hardware around the corner staffed by people you can get to know and who care about you! My favorite Houston hardware store. I make several trips every time I come from Canada for a visit.