J C Lopez Auto Sales w Port Chester

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komentarze 5

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  alex arce

  :: 02 March 2018 15:15:21

  Great customer service. Very pleased with the value of the purchase also. Thanks!

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  Fredy lemus

  :: 14 January 2018 11:15:33

  We highly recommend JC Lopez ,they help us find the car we wanted, anytime we needed something they helped us.

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  Ellie Sarco

  :: 19 December 2017 11:11:24

  THIRD time my family and I get a car at this dealer and we have been 100% satisfied every single time. The customer service here is worth the two hour drive I make when I want to check out a new car. They are very helpful, available almost 24/7 with any questions and things get done efficiently and effectively. Will be returning and recommending them to any and everyone

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  Bruce M

  :: 25 October 2017 17:20:16

  JC Lopez equals lies, lies, lies. Run far, run fast! All cars here are auction cars, you are taking on a HUGE risk for mechanical problems when you shop at this dealer. Two brothers own the dealership but I would not suggest that they are too family oriented at all. They claim that their mechanic inspects each vehicle, top to bottom, prior to placing the car on the sales lot. The real truth is that their mechanic simply changes the oil and tires if needed, and spends much of his day washing and detailing the cars. This is great for the visual appeal of the car (and probably helps boost sales) but it does nothing for the mechanical integrity of the car. If the car has any mechanical problems, you are left completely in the dark. The dealer claims that he offers a 3 month warranty from the date of purchase, however, when I began having problems with the car soon after purchase, he evaded my calls. When I went to the shop to discuss in person, he then told me that his warranty is only in effect if the engine seizes (basically, unless the car is found on road dead, he refuses to honor warranty). Since he also refuses to put any warranty agreement in writing, it makes it very difficult to claim. Since the purchase of my vehicle, the car has had countless problems including heavy leaking oil from the timing chain cover, seals, and oil sending unit (engine had to be completely removed to repair all leakage), 2 transmission services, new alternator, new throttle body, new battery, and a whole host of smaller ticket items that have added up. The car has worked up $7,000 in repairs! Important to note, most of the mechanical problems that I had were pre-existing prior to purchase, were never disclosed, and were conveniently missed by his inspection. I am a family guy, and these expensive repairs, in combination with the time that I have missed at work due to the car being in and out of the shop constantly, has been very hard to deal with. Since I work in sales myself, unexpected time away from work is treacherous. Also, driving around in a car that is unreliable is very psychologically uncomfortable in general, and particularly when you have young kids. Good luck in your search, but make sure you avoid this one. I made a huge consumer error in buying at JC Lopez, but you do not have to do the same. If you value your purchase and your money, and if unexpected and potentially expensive repairs do not interest you, do yourself a huge favor and look elsewhere. Thanks for reading.

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  Lorena Maldonado

  :: 20 July 2015 10:18:39

  Seriously would give this place 10 stars if I could. Everyone from the receptionist to the manager to Jorge my salesperson was AMAZING, QUICK, & EFFICIANT. Record speed for a dealership. Walked out with my 2010 Nissan Rogue and I'm so happy! Go JC Lopez Auto Sales!