InTown Suites in Aurora

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comments 5

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  Christina Carter

  :: 19 May 2018 20:54:09

  I would put no stars if possible. I wasn't expecting the Ritz but seriously the carpets are moldy and gross. This place smells like nasty cigarette smoke even though it's "no smoking". Our room the toilet is broken and has been for two days, our sheets were stained and the smell is awful. Also clean out your air conditioners they are full of dust. Even for the price it should still be clean...that's just common human decency especially when someone is paying. I don't see how this place is even still open in conditions like this. I have stayed in some ghetto places but this just about takes the cake.

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  Roma Ali

  :: 02 May 2018 01:10:09

  I would have give. It a “0” star if there was a possibility. Worst motel ever, upon checkin receptionist asked us to run and check the room if it’s clean and available. The elevator was broken we had to run up and down on 3rd floor to check the room. After all the checking the room was still filthy There were no toiletries no soap most disgusting counter tops and cabinets as soon as you walk in the room you would want to throw up. We had to buy our own bedding even before sitting on that bed. plus there was other people’s hairs and bodily fluids on the PILLOWS YUKHHH..!!!!!! This was the worst experience STAY AS FAR AWAY AS POSSIBLE. I had never written a review for any place but for this one I had to make an exception.

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  Desiree Upton

  :: 01 May 2018 23:26:35

  WARNING:DO NOT STAY HERE!!!! This is the absolute worst motel I have ever stayed at. Even if we had complained about the cleanliness of this place, it couldn’t have been cleaned well enough for us to feel comfortable to stay! The pictures shown of this place are not what it really looks like. Not only did we have personal medical reasons for wanting to book a different hotel, but this place was a dump. The counters, cabinets, and appliances were all entirely worn out! There was sticky gunk on the cabinet, and some of the cabinets literally have wood pieces missing. The bedding has cigarette burns in it, there is no coffee pot, no dishes, nothing!! We paid for an entire week stay at this place since a family member was having a surgery. If you do your research and read this please don’t take it lightly! When I say it was really that bad, it was THAT bad. I would rather sleep in my car than stay the night in one of those beds!

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  Jessica Redus

  :: 27 April 2018 13:00:06

  I will never stay here again the hotel manager Chris was very unprofessional, rude, incompetent, a thief and a disgrace to the hotel community! InTown suites corporate should definitely do an investigation on him as well as the other staff that seems extremely scared of him because of fear of losing their jobs.

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  Hanne Conrad

  :: 26 April 2018 12:41:20

  Filthy, I understand how a place like this can easily get run down BUT the cleanliness and HEALTH of guests should be more of a concern. I shouldn't be seeing pubic hairs in the restroom upon check-in. They claim they 'clean once a week and are required to check 'safety' stuff once a week. They do NOT replace tissue or towels/linens AND DO NOT MOVE personal belongings to clean however are REQUIRED TO SNOOP the room once a week. Again I understand not everyone cares to be clean and extended stay motels are typically all the same DIRTY. BUT I am paying good money to stay here I should have AT LEAST A CLEAN ROOM UPON CHECK IN. YOU CAN TELL THEY CHANGE THE TOWELS, TP, AND BAR OF SOAP. THEY DO NOT CLEAN TOILETS, TUBS, OR EVEN WIPE ANYTHING DOWN BEFORE NEW GUESTS CHECK IN! I IMMEDIATELY GOT MY OWN CLEANING SUPPLIES, STRIPPED THE BED, WIPED E EVERYTHING DOWN WITH BLEACH AND SPRAYED EVERYTHING WITH DISINFECTANT!! YOU HAVE TO THINK OF THE SAFTEY AND HEALTH OF GUESTS! OTHER PEOPLE HAIR AND BODILY FLUIDS! NO THANKS!! YUK!