Hilton Miami Downtown in Miami

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comments 5

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  LRS

  :: 26 May 2018 11:42:52

  Nice hotel, hallways are a dark but that's due to floor and walls both being brown. There was no pen in the room. Very clean all around. Staff was helpful. Stunning water feature in the lobby and 3D visual behind the front desk. Love that there was a separate entrance from the valet/street level to access the hotel. Very nicely decorated.

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  Jeffrey Morgan

  :: 20 May 2018 07:29:33

  I visited as a Gala participant. The hotel is excellent. The staff is knowledgeable about the place. The food is delicious. Room temperature was set comfortably so that all guests could enjoy. You must visit for your events or for a stay.

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  Kristie Williams

  :: 07 May 2018 15:50:18

  After a long flight coming in from San Francisco, I arrived extra early not expecting to get a room. Darryl and Vianca (or Bianca?) both were so great and accommodating! We were able to have breakfast while we waited for our room & Darryl was so nice enough to upgrade our room with a breathtaking view of bay! We were so impressed by the service, food, location & everything about this hotel! Thank you for making our first time to Miami so memorable.

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  Giovanni Rosado

  :: 29 April 2018 16:33:00

  My experience at the Hilton was really good, the customer service was excellent from the front desk to the room attendant. The room was im excellent shape & looked great. The beds were comfortable, the room temperature was a little on the colder side but it was tolerable. The shower was great but the only feature in there was it didn't have a vent to turn on to get rid of the steam. Overall it was a great experience.

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  Diana Sanger

  :: 22 April 2018 10:08:59

  The concierge (Guy) was amazing! So nice and knowledgeable! Bar staff was nice, location was great BUT it was in no way what I works expect from A Hilton. The rooms were not clean nor were they anything special in terms of amenities or updates. It was NOT woman friendly as in, there were no mirrors for getting ready outside of the bathroom. For a group traveling together, this was very inconvenient! The view of the port WOULD HAVE been Beautiful but the windows were so filthy, it was difficult to enjoy. Also, the cleaning staff that we encountered were very unfriendly. Not worth the price in my opinion.