Group Health Associates- Clifton in Cincinnati

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comments 5

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  Deborah Saas

  :: 24 March 2023 11:06:10

  Dr. John Alford is an excellent physician. We met under pretty stressful circumstances; I was in between primary care doctors and had a medical emergency which needed prompt attention. My insurance company referred me to Dr. Alford who had a telemed opening the same day; he did a full, new patient intake appointment via video chat, took everything I said seriously, and then took immediate steps to order tests to quickly nail down a diagnosis. Over the next year, we had another video chat, an in-person appointment and multiple conversations via the MyChart app. Without exception, Dr. Alford exhibited kindness, patience, empathy and brought me in as a partner rather than just tossing out instructions for me to blindly follow. He also helped me to circumvent what would have been a 6-month delay to see a specialist by referring me to another amazing physican who was available within just a few weeks and was expertly trained to do the same medical procedure. I feel blessed to have met Dr. Alford, and expect that he will be my PCP for many years to come.

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  Orlandra Harris

  :: 07 March 2023 09:56:43

  Don’t ever go there for physical therapy after an auto accident my case has been over since December 2022, these people don’t even know what fax number to give my adjuster so that he can request my bills and pay them! I’ve been giving so many fax numbers to give him and there all wrong! The last place said they haven’t done auto claims for them since 2018 smh no one is on the same page!!!!

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  Shannon Bowen

  :: 21 November 2022 20:14:04

  I don’t feel like a human to this office. Twice I had to call about abnormal test results. A nurse didn’t call me either time. The front desk staff was incredibly rude to me when I was already stressed about my results. I am uninsured and my doctor is aware of this. She encouraged me to get a vaccine. I was then billed $563 for the shot. The shot cost more than my medical procedure. I will no longer be using this office. Treat your patients like human beings and remember not everyone has health insurance.

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  Ikram Yahiani

  :: 14 June 2022 00:30:55

  Everyone in this facility is extremely kind! I take my both babies to the pediatrician there, I can't ask for a better service, they truly care, they also have DR on call available after business hours and during the weekend as well.

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  B Otto

  :: 27 November 2020 16:08:42

  The staff isn’t bad but they rush me through check in and check out. Some doctor appointments get turned in to nurse appointments without much or any notice. My annual checkup was changed to a phone call last minute so I couldn’t cancel without penalty and got stuck with the full bill for 5 minute call. My PCP will take the time to listen to my questions but just a rouse to refer me to her specialists friends down the hall who don’t ever seem to know what to do. Very shady practices.