GameStop en Fort Worth

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comentarios 5

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  dudeson53 ek217

  :: 10 October 2017 13:50:01

  Great selection of games and collectibles

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  Erin LoveBunnies

  :: 23 September 2017 21:15:47

  Person there straight up was the coolest person ever just a mintute ago. Gave me a t-shirt! Amazing service!!!

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  John john

  :: 23 June 2017 15:54:50

  They make it tough to buy a game. I tried to purchase a used game from the store but my chip on my debit card does not work. I assumed like most business once the chip doesn't work three times you can just swipe. It would seem game stop does it a little differently. I was unable to purchase the game because they would not accept my swipe.

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  juareze40

  :: 28 August 2016 20:49:02

  Worst place ever i bought a wii and when i got home there was no wii in the box just a bunch of wires! Now i have to go back and demand the full game! I shouldn't have to go back at all they should at least make sure the freaken game console is in the box!

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  Burning Samurai

  :: 28 December 2015 07:44:20

  Read the comment from 5 years ago. The new manager, James, has turned it around. You are greeted when you come in--unless it's Black Friday or Christmas week where things are so packed with customers that their staff are focused on just trying to help make sure that the customers get what they want and are checked out quickly and efficiently. They actually try to start up a conversation with the customers when things aren't as hectic, now. I was there one time where a customer pointed out that the price for a game in their deals magazine wasn't the same price as the game the costumer had in hand and the GameStop employee actually charged the customer the cheapest of the two prices! That and if they don't have the game you're looking for at their store, they offer to check other stores in the area and call them to reserve you a copy. Lastly, the more veteran employees actually tell you when the best deals are going on. During Black Friday week, I was told that in a couple of days they were going to launch a deal that DOUBLES the trade credit value for all trade ins. This was when I was already there to trade in a lot of games and my PS3. So, not only did I listen to them and came back in a few days to make the trade, but I was able to purchase a Wii U Bundle and another video game with just store trade in credit alone! That's without spending any actual money on my part. I strongly recommend going there and experience it for yourself. Edit: Quick addition. They do test their trade in systems they get, but they can't spend the time to test the games to see if they work. Average customer that's planning to trade their old games tend to bring over ten or more and not always for the same game system. It would take too long to test all the games--especially when you get those that trade in over 20 games. If each game took 3 minutes to test thoroughly, we would be looking at an hour at best. That may not be bad when things are slow in the store, but if there's a crowd and the store is running with just a couple of employees, that would just frustrate customers and hold up the line. (Especially durning the Holiday season). At best for discs and cartridges, they check for physical damage and use good judgment. They do guarantee that they will offer a full refund if in the 7 day period something happens to it or they will replace (which they do up to 30 days after purchase). I know many would argue that they should test it, but it wouldn't be profitable or cost effective. Think of it this way: If you do want to guarantee that the product works and it's been tested thoroughly, you'll going to need a considerable amount of time. You will also not give the customer whatever money he or she would get right away until you know that the game works. So that means that customer is going to have to wait a very long time. That also includes the customers waiting behind the one making the trade if there's only one person manning the store. I know this, because I've actually chatted with GameStop employees on the matter including the District Manager that was there one time on a surprise visit. My last note is that mistakes happen when things get busy like during the Holiday season with holiday seasonal workers. It can range from not getting your one year game protection plan sticker, not getting the correct game, to getting a 250 GB system pre owned when you wanted 1TB. Best piece of advice is to double check or ask for them to show you the disc to see if it's to your liking and it's what you wanted. Don't just accept it without checking the contents. Yes, they should be the ones checking, but it doesn't hurt to be sure and when things get hectic there's bound to be slip ups. Don't throw a fit, just tell them what happened and 99% of the time they will fix it. That 1% is when they check and either don't/can't find/have the game or system. However, they usually try to offer to find another store nearby that has what you want.