FedEx Office Print & Ship Center in Washington

🕗 opening times

comments 5

• 

  nancy verges

  :: 22 May 2018 15:45:20

  Used this place twice and had a good experience both times.  Service was friendly, helpful and knowledgeable - they suggested ways of achieving what I wanted. and was able to do it while I waited.

• en

  Kenosha fromPA

  :: 07 May 2018 09:52:39

  My experience was a bit rude, unprofessional, and what I would call discriminating by your employee (Aburrhamdan) upon walking in followed by a white gentlemen I was ignored he was greeted with "good morning, how can I help you" Again while in line waiting to be serviced and a white gentleman behind me the same employee (Aburrhamdan) stated "how can I help you sir" Appalled I shared my experience with the other staff member (Keon) who was very helpful, considerate, professionally apologized for his behavior and went above and beyond with his outstanding assistance! You earned the stars, thanks! Because of you I will be back to patronize your service

• 

  Steve Parker

  :: 17 April 2018 23:28:12

  I used to use the FedEx office in Annapolis (Festival at Riva) weekly for work and loved it, but since moving to DC this location is the most convenient for me. I never review businesses, but this location has given me horrible experiences consistently that I've been forced to write this review. A new manager needs to be transferred to this store from a better performing FedEx to instill a better culture in its employees and train them all thoroughly on the important operations a FedEx Office is supposed to be able to perform. I come out of here every time angry that I got nothing accomplished and the staff is unable to help because they don't know how to perform basic tasks and don't care to learn. Looking for another place nearby to handle my printing needs currently.

• 

  Kayla Zamary

  :: 02 November 2017 12:58:04

  I would give this place zero stars if it were possible. This is the closest FedEx to my house and I go here for work related jobs. There is a problem with my order every time. I continue to go back because of convenience but now I'm over it. Also, the front desk is very rude. Don't waste your time here! Go to minuteman press or at least another FedEx Office location.

• 

  Peter Bepler

  :: 20 May 2017 16:51:31

  Can only speak from my experience. This place is hit or miss. I think it depends largely on who is working when you're there. Sometimes the staff is attentive and attempts to be helpful. Other times they act as if they're the only ones there (which would be the opposite of attentive and helpful). Staff doesn't seem terribly well trained and they always seem to be 1-2 staff short at all times. I will say that Andrea is very nice.