Fast Passport Center en Washington

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comentarios 5

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  reTAGit Columbus

  :: 11 April 2018 10:05:57

  I was blown away by the High Level of service and speed. It took me longer to get my paperwork together than for them to get my passport. 110% Pleased, Highly Recommended. They must use Jimmy John Drivers.

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  Naresh Ramarathnam

  :: 31 March 2018 10:23:23

  These folks are just super awesome. They have never let me down till today. Prices are reasonable for the services they provide. They do not charge unnecessarily like other agencies. Simple instructions and very detail. Highly recommended them.

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  Susan Gamble

  :: 30 January 2018 09:28:14

  I had a traveler on a Thursday p.m. whose passport needed renewing urgently for travel from the US to Panama the following Tuesday. I filled out the easy 1 page Fastpass form to start & was immediately sent a checklist of what would be needed as well as a FedEx label to get everything sent back to them on the same day. This checklist was SO helpful with wading through everything and breaking it down to these simple details. I would only have them add that the 1 photo could be attached to the US State Department form (vs loose). Now, I had never used this service before and was extremely nervous having to rely on the as-yet-untested service so I barraged them with phone calls every day (about which they extended patience). When I did speak with "Dave" a couple of times, it was simply reassuring that there was an actual human being on the other end of our transaction that was taking care of follow-up. In the end, we received as promised the renewed passport on the day of travel and in plenty of time before departure. I would highly recommend the Fastpass service to anyone and everyone who has such personal handling needs in their future. Thank you, Dave and Fastpass!!!

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  Melissa Lane

  :: 29 January 2018 15:58:35

  Thank Goodness for Fast Passport Center!! Just a few days before leaving on an international vacation I noticed my passport had just expired. I was mortified at my oversight and afraid that all the money we had just spent on flights and accommodations was to be wasted, never mind disappointing my husband. Praying for a miracle I went online and was excited to find that Fast Passport Center was able to help me. Yay!!!!! With fingers crossed I filled out the paperwork, gathered the materials and had my package shipped off to them the following day. My only reason for giving 4 stars instead of 5 is that there were 2-3 times when I was anticipating an email or return phone call and after a couple hours of not hearing back I had to call them. This caused me to feel anxious. Fortunately they were very good about picking up and professionally responding to my call. I would ideally give a 4.5 or 4.75 if possible. And so my advice to other customers would be to just call right away if you have any questions or concerns. The final result was that I received my new passport on the morning I flew and was sooooo unbelievably grateful for their services. Thank you! Thank you! Thank you!

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  Alex Morales

  :: 16 November 2017 03:29:37

  The real character of an organization and person comes out only in crisis. We realized the day before our trip that our two childrens passports were expired (valid for 5 years vs the 10 like ours). This is when Rachael in the LA office stepped in and was able to get our passports within 2 days. I will definitely give max stars for service and patience exhibited in obtaining our passports.