Extended Stay America White Plains - Elmsford in Elmsford

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comments 5

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  Larry Earley

  :: 17 May 2018 15:08:05

  Horrible hotel....dirty rooms, air barely works, tv barely comes in. If you want clean towels you have to bring your used ones to them. They don't clean the rooms until you leave. You're pretty much on your own. I will never stay here again. Neither will anyone from my company!

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  Alan

  :: 10 May 2018 16:35:44

  Place is a dump. Stayed 4 days not once did the sheets get changed or towels replaced. Says free breakfast 3 choices of coffee and a handful of granola bars is not a breakfast. Room was dirty looked like nothing had been wiped down. Don't waste your time.

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  Malcolm Gray

  :: 16 April 2018 14:48:32

  Had an excellent stay. Yes everything was not perfect, but the staff definitely made up for any shortcomings. Very helpful and accommodating. Our room was clean and decent, and definitely enjoyed the amenities. Will surely stay there again.

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  Jeffrey Penn

  :: 17 March 2018 21:37:27

  Horrible. My daughter just attempted to stay there. She found a puddle on floor in kitchen. She found multiple brownish stains on sheets and a fresh lipstick smear, along with several black hairs strewn across the sheets. Stained curtains, lights didn't work, bathtub stained and the hotel smelled like cigarettes and fried chicken. When she tried to check out she was given a fake refund slip and I had to call several days later to get the refund applied to my credit card. They also charged my card two days later for a mysterious charge when she wasn't even staying there. If you can avoid this hotel, do so at all costs. If you can't avoid this hotel, sleep in your car.

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  M.E. Gladstein

  :: 31 January 2018 22:26:06

  Great place. Stayed for over a month, only two employees who I didn't like, out of many. Clean rooms, flat screen TVs, full kitchens in the rooms. Big spacious rooms too. House keeping staff are friendly and accommodating. No hot breakfast in the mornings but oatmeal, granola bars and muffins with coffee are great. Large parking garage ensures parking on-site. Great location, entrance ramp to major highway that takes you anywhere in the county is right across the street. Central between a diner, gas stations, CVS, fast food, and supermarket provides ultimate convenience.