Econo Lodge Downtown in Albuquerque

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comments 5

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  Mar Porras

  :: 26 May 2018 11:20:22

  Clean rooms, "Robert" at the front desk is super nice. Great location an easy access to the freeway.

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  Amber Vigil

  :: 10 April 2018 12:46:26

  I checked in to the Econo Lodge on 817 Central Ave. During the time my TV broke and wasn't fixed for almost 24 hours later the first time I told the GM Kelly and the second time a front desk agent Yvette. > > The first night the people in 136 were loud and cussing as well as the last night. I noticed the maintenance man in the room and I told the front desk lady Denise and she told me that her and Robert live on property and pay rent. > > On the last night I discovered a cockroach on the floor, mold on the bath mat and the bed was horrible and had blood on the mattress was old and bowing in since the sheets would not stay on I saw the stain. Which I included pictures > > I went in to talk to the GM and she would not personally talk to me I was scolded and sent back to my room. Denise said "She will not talk to you if you don't go back to your room. When I talked to her she was rude and disrespectful to me she talked over me and made excuses for the problems. And treated me like these problems were my fault > > I have worked in the hospitality industry for 20 years and I have worked for other brands like Best Western and Holiday Inn Express and never would have treated a GUEST like that. I have already called Customer Service on the 5th of April and again today there was supposed to be a 72 hour solution and there

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  yvonne martinez

  :: 17 March 2018 01:55:35

  Very happy with my stay here. Very very nice and clean employees were very nice. Very pleased with my stay here. Mircowave n fridge were clean. The room was very nice and clean. Worth my stay and close to shopping center hospital and resturants.

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  Anna Elizabeth Skinner

  :: 25 February 2018 16:20:11

  Great staff, (Bobby) he was very helpful and courteous. The room was very clean, very comfortable. Very nice big king size bed and lots of pillows. Can't leave out they the room had a coffee maker, microwave and mini fridge! Great amount of space we didn't feel cramped at all. Very much worth the price. They had free breakfast too!

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  Tami Stiglets

  :: 17 February 2018 13:35:37

  These people are great. Very friendly and helpful to their guests. We've been staying here for a month and have had a wonderful stay?