Dunkin' Donuts in New York

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comments 5

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  Ranning Sun

  :: 18 May 2018 13:54:26

  Very poor service, also charged 30 cents for a pack of jelly when I baresita stated "well we dont have to see it to you if you have a problem."

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  Ishman Hunter III

  :: 09 November 2017 10:33:22

  I love Dunkin Donuts. Been going there for years. When I was in the Army at Walter Reed, Dunkin Dounuts was a staple. On a trip with my wife to Brooklyn we stayed at the Marriott which shares the same atrium with Dunkin. I ordered 2 pumpkin doughnuts and a blue berry muffin. The cashier was friendly and I asked her if she could please warm up the pumpkin donuts? The manager came behind her and said we don't warm up doughnuts. I was like.....buttttt I get them warmed up all the time at Dunkin. She said she could warm up the muffin but not the dounut. That makes no sense at all to me. I have never had a Dunkin refuse to warm up a simple dounut. She refused with a nasty attitude. It was the nasty attitude that I didn't like and no explanation. Her attitude was so dismissive. I told them to keep the doughnuts and ordered the muffin only. As I received the receipt it had a survey on it. I asked her for her name and she said use the name on the receipt. But that would be the nice cashier. That really didn't sit well with me. I can't stand horrible customer service when you have a good product. So I took a picture of her. She really didn't like that but she could have simply given me her name. Oh well hopefully someone corrects her behavior.

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  Rich H

  :: 22 February 2017 23:17:25

  Always good service. Quick and efficient!

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  Elizabeth Lawrence

  :: 09 February 2017 07:54:05

  I travel miles just to get to this Dunkin'Donuts

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  Omar A.

  :: 05 October 2016 12:24:37

  Small but Good service.. workers are great. It does get packed most of the time in the morning but it's a great place to stop by if you want get some coffee and donuts.