Dire's Lock and Key in Denver

🕗 opening times

comments 5

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  Marnie Bryson

  :: 24 May 2018 17:22:43

  So rude and the whole place smells. Lady snatched my card out of my hand and sighed loudly because I didn’t meet the $7.00 card minimum BEFORE I could say I would just buy some keychains or something to get to $7. Really slow, rolled her eyes and sighed at other customers too. No way to run a business.

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  Paul Dierschow

  :: 09 March 2018 18:52:25

  These guys are awesome in a very old school business way.

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  Garrett Russell

  :: 10 January 2018 12:45:37

  Rude staff. Tried coming during normal business hours and door was locked even though staff was inside. I called and they told me to go somewhere else.

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  Shelby Schwartz

  :: 12 December 2017 15:52:19

  I don’t understand how this place stays in business. They made a key that regular hardware stores like Home Depot and Ace Hardware (because I checked both) couldn’t replicate so I had to go to this store specifically. They weren’t open when I arrived at 9:30 am despite google and their website saying they open at 9:00 am. I called and left a voicemail and also called the ‘emergency line’ in their voice message and got no response. A few days later, I called again to check if they were open before I drove by. Still no answer and never a call back. I watched 3 people try to go in the doors that morning only to realize the store was closed, with no explanation posted about why they were closed during open hours. This is not a tiny mom and pop shop that can close unexpectedly like that. They have multiple locations and should be open when they say they are open. I waited outside the store until 10 this time just in case their hours changed and hadn’t been updated on the website. Still no one at 10am on a weekday! I will NEVER use this place. Luckily, Master Security Center was able to make the key for me. They were the 5th place I had to try.

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  Route 67bus

  :: 08 November 2017 13:57:56

  If a Zero or no Stars were an option, we wouldn't be giving this company a star at all. Absolutely, hands down, the worst business we've ever encountered!!! We dropped off an ignition to a vehicle being told no problem by Mike the locksmith who's an old man that looks like he's about to die from smoking his PalMals, give me a couple days he says. We wait over a week to hear back something, get no call, so leave a message, never get a return call, so we go back to the shop on a Friday. The old lady running the desk ignores us and 2 other customers, we wait 30 minutes to have her finally ask can I help you in a very unfriendly tone, showed her our claim ticket to pick up, she asks us what it's for in a rude tone, we tell her, the owner say NO, it's not done come back Monday and walks away rude. Call him on Monday, says it's not done, I'll call you later, hear nothing back, call few days later on Thursday and lady answers, asked again what it's for, Mike gets on phone and only says NO, I say excuse me, he says NO, like a total dick and nothing else. I tell him we'll just come get the ignition and go somewhere else, and he hangs up. These people are absolutely rude to the first degree and obviously incompetent of providing any service or value to anyone. They belong in retirement homes, not in business. Do not waste your time with this b.s. company, you'll just leave pissed off wasting your time with rude, negative, unfriendly people in the end and no work done!