Consulate General of Japan en Houston

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comentarios 5

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  Federico Gonzalez-Vidal

  :: 29 March 2018 15:23:09

  Horrible at communication via email or calling back. At least the visa department is. I waited exactly a week for them to let me know I was missing documents after sending my student visa application in through mail from San Antonio. I even tried contacting them 2 days after sending it after realizing I may have messed something up. My timeline was very short as it was (due to financial reasons), so a timely email could have prevented more stress on my part. Just a horrible experience. I wish I vould have just taken the trip up to Houston to clear things in person. Still waiting and might need to change my flight plans.

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  Sereyroath So

  :: 09 March 2018 15:32:13

  Great service! Provided clear instruction.

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  cat knut

  :: 28 October 2017 09:50:15

  I went to get my passport renewed. I thought the guy who helped me with the process /paper work, was very kind and nice. He called me when my ID pic wasn't suited for the requirements and told me what I needed to do make it better. He even called me when my passport is ready to go so I can come in without any consequences. Not sure he was courteous because I live 3 hrs away from Houston or maybe that's how they do things. I was actually surprised when he called me since it's government office, you won't expect them to be nice, but this guy was helpful and very polite mannered man.

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  Lynn Tiasa

  :: 18 August 2017 17:55:12

  The front Japanese substitute lady was nice. One thing that disappoint me was the incomplete requirements in their website. They just mention to provide a copy of green card. When I got there, the lady said that they require front and back copy. If so, they need to update their requirements accordingly. Thus, I had to walk across to the other building to make one photo copy of the back of my green card.

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  Donnie Chow

  :: 27 July 2017 20:12:05

  They're very bureaucratic, especially that Caucasian female staff there, she's SUPER ATTITUDE. Make sure having everything perfect before go in there and deal with that white chick!