CMX Brickell City Centre in Miami

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comments 5

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  Madelyn Betancourt

  :: 23 May 2018 08:26:56

  I have been to this theater 5 previous times and each time the service gets worse. This time was the worst experience of all. We went to the bar to have a drink and appetizer before the movie started. The place is beautiful and we were practically the only ones there. The bartender was friendly and took our order and served us quickly. More people approached the bar and ordered drinks and our bartender completely ignored us for a while, even when we wanted to pay!! The appetizer (Guacamole & Chips) was fresh and delicious. We finally got bartender's attention, he apologized and we paid (Tip was automatically included?!) We took our seats and immediately pressed the bottom so we could order dinner BEFORE the movie started because we wanted to minimize the interruptions during the movie for ourselves and others in the theater. We waited and waited and no one came until the movie had already started. We started to order and they told us that the popcorn (Caramel) which is the most delicious melt in your mouth popcorn was not available. Are you kidding me? By that time I was was so miffed and disappointed about the service that we didn't order a thing. Get it together CMX! You lost money last night. We ended up going to dinner elsewhere and we will not be back to CMX despite the fact that we love that it is walking distance from our home.

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  Yami Diaz

  :: 22 May 2018 20:50:53

  Movie theater is beautiful but the service was very poor. Waiter took long to obtain order, no utensils or napkins served with meal. The waiter then said they ran out of crunch n munch when we requested one. An order was then placed for another candy and we had to get up to obtain it from the waiter. Employees standing in hallway on their phones when we asked for some assistance. Pen didn’t even work to sign off bill. Accidents and mistakes happen, but this was a poor experience for a theater that charges so much. We won’t be returning. Thank you.

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  Enrique Calixto

  :: 19 May 2018 13:41:48

  Great place to watch movies, eat and drink. They have a bar and lounge in the front of theatre. The food, beer and drinks are very good. The service is good.

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  The Townsends

  :: 03 May 2018 23:47:03

  Tickets are very expensive, even considering the location (check for yourself). Worse than that is the fact that they left the lights on in the theater for 25 minutes after the movie started, ruining the experience. Also, they wouldn’t validate parking, claiming the machine was broken and referring to a guest service desk that was long closed. If the experience was better, it would be worth the price, but as is, it’s better to go to Coconut Grove or somewhere else.

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  Denisse Garcia

  :: 28 April 2018 03:54:47

  Luxury movie theater experience. They have an expansive food menu which includes everything from gourmet popcorn to bottles of wine. The seats are comfy and fully reclinable. They also give you a comfy blanket to stay warm. There aren't a lot of seats in each theater so the experience is truly private like.