Citi in Cupertino

🕗 opening times

comments 5

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  roy farhad

  :: 16 May 2023 19:38:31

  Even one star it is too much for this branch, worse customer service , Don't know how to handle customers.

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  Rose Y

  :: 13 November 2022 22:03:48

  The people there have no respect for customers! I wish there is an option for zero stars.

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  D M

  :: 25 July 2020 01:39:46

  I am a long time customer of Citibank. Today I had worse experience of very bad service from this bank Br. Manager. She provoke customer to close account with Citibank. However the teller was very kind but helpless. Top Management must do some thing and take a look on other reviews.

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  John Vallario

  :: 14 July 2019 16:41:59

  Waited 45 minutes in a nearly empty bank for the manager to help with a simple transaction. Finally a teller called another branch and was able to do it.

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  Drew Jacobsen

  :: 09 June 2014 15:53:13

  Do NOT go to this bank for a mortgage. I'm 45 days into a purchase and still no loan docs at title, and worse, they wont answer their phone or email or respond in any way. When things aren't going as planned, you want a lender who will not ignore you and hide until they have the right answer or results, you want someone who will answer you and keep you updated. I've been selling real estate for over 10 years and this is the worst experience I've ever had with a bank and a loan officer. The loan officer I'm stuck dealing with is Juan Sanchez but his management is involved too and they are no help. Avoid Citibank at all costs.