Chipotle Mexican Grill in Baltimore

🕗 opening times

comments 5

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  Tanisha Seymour

  :: 16 March 2023 22:00:25

  Worst experience tonight at this location. I was served dried out old salty chicken. I live close so I went back for a remake of my bowl, bringing the old one and I was told my an employee that it couldn’t be remade it’s nothing they can do about it. Stood there waiting for a resolution she then began to tell me that they are closing soon ( all while still fixing orders). Scooped me up steak not fresh chicken and said that’s all she can do. Should have gotten her name but short lady with the Afro puff ( worst customer service).

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  JD K

  :: 30 January 2023 13:36:59

  My firm has decided to blacklist this Chipotle because they rejected our order recently. Since the online ordering system was down, my company opted to print the menu and drop it off in order to avoid disturbing the line. Our organization had a list of twelve orders. The manager deemed it prudent for us to form a queue and place individual orders. I am delighted that Toco Town has recently opened around the corner, as we will be dining there in the future.

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  Pigüito Cáceres

  :: 20 November 2022 18:17:25

  Food is okay. Service is bad. I went when it was almost empty, and the server was annoyed the entire time. He got annoyed when I asked for different things on my 3 different orders and would roll his eyes. He also kept asking, "Is that all?" When I had not even picked the meat and was rude when I asked if he could add lettuce and sour cream. I understand that servers get stressed and have bad days, but that does not mean you get to be rude to me. I was patient with him and tried to get out of there fast.

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  Michael

  :: 22 September 2022 12:11:13

  Definitely our worst Chipotle experience ever. It’s our favorite fast food place and we were so disappointed. They had no white rice, salad dressing, or chips ready and I had to wait for 10 minutes for rice. I only found out it was ready because we saw them serving it to someone else, no one told me. The chips, once they were ready were super over done and I don’t think they had any salt or lime on them. I’m also fairly certain no one put any lime on the fresh white rice that I had. Whoever cut the produce probably has never seen vegetables before because there were massive chunks of red onion and peppers etc. all in all, incredibly disappointed.

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  RCS S

  :: 06 April 2022 16:42:56

  Portion are not equally distributed. If they see you’re a minority they give overflowing meat. I asked them if that’s the meat for my 4 orders and they said Yes! . You can barely count the pieces of the chicken in it. But with their fellow race it’s overflowing that they can’t even wrapped the burritos properly because of overload of meats. The store is dirty, so prepared to clean your own table. Line was long and waited extra 10 minutes more to wait for the chicken to get cooked and end up getting few pieces of meat. What a waste of money and time. I don’t think $8.80 per order is worth it. OVERPRICED. I would give a negative -0 if there would an option for it.