Chipotle Mexican Grill in Bridgeport

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comments 5

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  Nancy Alvarado

  :: 24 March 2023 12:51:28

  Went to get a carnitas bowl the young girls were actually nice. It was the older skinny rude lady at the line that was very rude even had the nerve to raise her voice at me. I was stunned like is this normal here? Thank God I changed my ways cuz my blood was boiling. I asked a simple question and this lady felt the need to be rude and keep doing what she was doing. I asked the chubby girl next to her that asked me if I wanted any chips. I said yea like an idiot never again. So I asked her who is the manager & she said me. I said ok thank u and left. Cuz obviously she’s allowed that lady to be rude to customers infront of her & didn’t say nothing like that’s the regular. Wow I felt really bad for me but also the young girl working at the register I looked at her & she looked so embarrassed I felt her eyes said it all smh. Shame on the manager for allowing her employees to treat customers like nothing. Now I see why all the bad reviews they all true! I’m not ever coming back here they can keep they nasty attitude and sleep with it.

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  Amy Vrzal

  :: 11 January 2023 12:29:41

  So I placed a $400 catering order a week in advance. I ordered 20 burritos, and a $50 side of the chips, guac and salsas. For every two burritos ordered, you are also supposed to receive a free bag of chips and salsa (smaller size). That would be TEN small bags of chips and salsa, which I DID NOT RECEIVE. When I called the store location to report this, the "restaurant crew does not speak on the phone... please chat with Pepper or call the 800 number." Pepper did not recognize my order number and quit our chat. The woman who finally answered the 800 corporate line called the store and the manager flat out denied that we didn't receive the 10 smaller bags of chips as she personally packed all chips herself. As if I have time right now to call and make a false complaint against Chipotle for some freaking tortilla chips.... I've got 20 people to serve for lunch from all around the world and not enough freaking tortilla chips. East Main Chipotle's customer service is awful. And they have lost our corporate business.

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  Shreyash Sharma

  :: 14 October 2022 12:54:23

  Always on the mark. Ordered online Sofrita Bowl w/ chips and Queso. Portion Size ✅ Taste ✅ Packaging ✅ Ingredients ✅

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  Dominque Brown

  :: 06 October 2022 12:55:58

  Unfortunate experiences time after time! After multiple instances of bite sized protein portions, messy plating, brown lettuce, rude staff and even stale chips one time in our order - we won’t be back. Chipotle has most certainly fell off! It’s become a high priced “Moe’s” and they need to be forreal with their protein portions in salads or in general! $10 for a bowl of carbs and high volume mess with 2 tbsp of diced chicken! Don’t you dare ask for more because that’ll be $4+ more for 1/4 cup of protein added. Young staff can be rude (not always)- very unfortunate in comparison to how much service they would/could get with minor edits to the service they provide.

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  Katicha Thelusma (Kat)

  :: 18 April 2022 16:07:58

  They really don’t try at all, presentation is horrible and on top of that, i found a leaf in my food while trying to eat . truly disgusting.