Chase Bank in New York

🕗 opening times

comments 5

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  NYCKILLER1

  :: 02 December 2017 23:11:20

  Bunch of freken RETARDS here nothing more ! Slow service delays computer equipment issues every other day 1 window for costumers while the staff hides in the back instead of calling other banks to clear checks which is their job they playing games with people here... Chase is bad but this demn branch is good example why chase sucks

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  Anthon Margilaj

  :: 19 August 2017 14:08:26

  Miserable. Fire management and get these tellers to take a customer service class. 8 people on line 3 tellers behind the booth and one is taking people while the other two look on like nothing is happening.

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  David Atkinson

  :: 03 July 2017 14:47:16

  Super quick and super nice! Also I had a little cut and the gave me a plaster! Great bank!

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  Abigail Napp

  :: 08 December 2016 17:19:32

  Bad Customer Service. I felt bad for the degree of stress felt by employees here and the lack of customer service training. Saturdays seem to be a very chaotic day - avoid, if possible. In general, bankers take little time to make you feel like they are your advocate and representative. The most recent banker we had blamed us for opening an account after the allowed time and was visibly frustrated with having to deal with another client. The rude attitudes we experienced, maybe exacerbated by floor competition, made this an unpleasant exchange. I've banked with Chase for years. I will either take my business to a different location or maybe consider a different bank. I hope this branch gets the attention and resources they need to run a happier office.

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  jp. kocher

  :: 18 September 2016 09:42:57

  repeated bad experiences with uncaring bank representatives that are more interested in their cell phones and colleagues gossip and don't seem to understand that running a small business is tough as it is. only polish speaking customers seem to get the service you'd expect, as on repeated occasions a polish speaking customer interrupted my session (in a private cubicle no less) with the bank representative. in addition, most representatives I have dealt with don't seem to understand advanced english since I had to explain simple issues repeatedly. on one occasion a bank representatives told me that she was a doctor in poland, which I assume, was her justification to be rude on top of not knowing how to handle a simple business transaction, and having to ask the branch manager repeatedly for advice until the manager got so annoyed herself and took over. most of the bank employees don't seem to understand that they are providing a service and are there to help the customer. unfortunately that requires some basic personal interaction skills which most seem to lack.