Chase Bank in San Francisco

🕗 opening times

comments 5

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  Patricia Martinez

  :: 31 May 2018 13:04:10

  Great and friendly staff☺

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  Ava Victoria

  :: 03 May 2018 23:49:15

  Very bad service in the branch. 800 customer service phone # people are always polite but their hand book of answers doesn't match in the branch. Don't ever bring it to their attention. It got so bad that a 17 yr.old account was frozen and I never got a response in writing. On the phone they accused me of a racial slur. Highly unlikely behavior coming from me. The Jr. banker may have had difficulty with English language nuances. I got up and left the bank and a guard came out to the curb and banned me from re-entering. The Missy public relations girl escalated an accusation un-founded. If you hire people with foreign language skills to help your customers this is GOOD. But then if their English is lacking don't sit them down with an English speaker.HORRIBLE business model then they accused me of a racial slur........NEVER HAPPENED.

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  Jeremy Stockley

  :: 30 October 2017 18:19:27

  Just went in to find out a bit of info on their checking/mortgage products after using the ATM outside. I've been a Chase customer for many years but never used this branch before. My questions were answered in an unfriendly, unhelpful, and actually pretty condescending way by a junior banker. Worst Chase experience I've had.

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  Fara Ghazali

  :: 27 October 2017 02:48:25

  Fairly good rates for foreign exchange

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  jimmy liao

  :: 31 August 2017 13:38:56

  Terrible customer service, unable to help with simply printing out a piece of paper, and forces customer to go to another branch to resolve a time sensitive issue