Chase Bank in Patchogue

🕗 opening times

comments 5

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  Christopher Salonika

  :: 07 May 2017 21:34:38

  Extremely unprofessional Management. Poor people skills. They really need to improve in many areas. Customer service training recommend for management. I would like to go into further details. But it's not worth putting my positive energy into this chase bank were the Employee's are so negative . My recommendation for chase customers Stay away from this branch.

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  Adam Hanafi

  :: 15 October 2016 13:17:19

  Extremely unprofessional staff, hot inside and understaffed. These people act like they are doing me a favor. Avoid this location

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  Evelyn Goodman

  :: 15 September 2016 22:53:43

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  rafaelina G

  :: 15 August 2016 12:54:00

  I never passed through this horrible experience with a bank before. I have recently moved into the area and I received a new residence coupon from Chase on July 14th I went to the east Patchogue location and open an account. I gave the person that open my account the coupon, that stated that if you open a checking account and get direct deposit you'll get credit of $300 in your account within 10 business days. I waited until August 9th and I called the 1-800 number to my surprise the person never imported my coupon. I call several times to speak to the branch manager and she was always busy always helping a customer never even had the time to call back. The only way I got in touch with her on one occasion and it was because I called the 1-800 number again and put a complain and they called directly to the branch and that's the only reason how I got in contact with her. And when I finally got to speak with her she said that the coupon was not found that if I'm sure that if I brought the coupon with me it's like she was calling me a liar and said that there was nothing that she can do. The least she could have done was call me and let me know what was going on. To not make thing longer nothing was done the only thing that the branch manager said to me was to come into the branch but there's nothing they can do about it, but I am not going to waste my time for that. Hopefully Chase changes their act and respect all customers equally and stop discriminating against customers that are in the middle class.

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  Andrew H

  :: 06 January 2016 11:37:37

  I RECEIVED WONDERFUL AND PROFESSIONAL HELP FROM THE ENTIRE STAFF WHEN LOOKING TO RECEIVE AND AUTO LOAN FROM THE BANK. EACH MEMBER I WORKED WITH WENT BEYOND THEIR STANDARD JOB REQUIREMENTS AND MADE ME FEEL VALUED AND THAT WE WERE ON THE SAME TEAM. GREAT EXPERIENCE AND I WOULD GLADLY RETURN TO THEM FOR THEIR POSITIVE CUSTOMER SERVICE MINDSET. A SPECIFIC THANKS TO KATELYN C. AND JONI Z.