Car Citi in New York

🕗 opening times

comments 5

• 

  Kristen Knote

  :: 19 April 2018 19:30:43

  STAY AWAY!! Maggie & Chris will get the karma they deserve. They bring us car to test drive and right away we notice head light, brake and reverse lights all out on drivers side. Very accommodating and nice at the time when we spotted it, they said they’d fix it right away. It was all phony, they should be actors. All they wanted us to do was sign papers and give them down payment. 2 days later it’s broken again and they deny they fixed it before we signed papers and left 2 days prior. Well, we came back after they claimed there was never a problem and said we weren’t leaving until they fixed it. We actually had police there and filed a report as well. They again fixed the lights. Within 3 weeks of having car my boyfriend had to replace ALL 4 tires and 2 rims that were cracked. We call to tell them about it, Chris said it was our fault stated “well that’s probably something you did to it, you’ve had 2 weeks” and refused To fix tires. We have a dated receipt stating all 4 tires were bald and needed desperate replacing, as well as cracked rims. We also went a got a second opinion and have written proof of the 2nd place stating the same thing. Unbelievable. The guy at the tire place myself and family have been going to for nearly 2 decades stated they couldn’t believe a dealer ship would let someone leave with tires this bald. Uhm how does that happen in 2 weeks to ALL FOUR TIRES CHRIS? Then the check oil light comes on again my boyfriend calls car citi they say they’re not fixing it. Takes car to a reputable car shop, they say it was very low on oil and lucky he brought it in when he did. Also, have written receipt stating that as well. These people are scam artist. I’ve contacted my family attorney and still debating on weather it’s worth our time to take them to small claims court. If one more thing goes wrong with this car they better be ready to take the days off to go to court. We have receipts and a police report of proof. They should be ashamed of themselves. Thank God we didn’t hit bad weather and needed to depend on the tires to stop in snow. Karma is a you know what and what comes around goes around. Stay far away from these scummy low lives

• 

  Tina M.

  :: 20 March 2018 16:59:17

  I went to purchase a car that was about 15k. After they added all these fees for fiancing and whatever else it came to about 24k with my down payment. Save your time. Literally wasted my entire day waiting for them to do all the paper work to only be let down and scammed. No bank charges almost 5k in fees to finance.

• 

  Jhonatan Mata

  :: 19 February 2018 15:55:12

  This dealership goes above and beyond to make you feel at home and at ease! All questions are answered honestly. Great customer service.. thank you Maggie! J

• 

  Imron Subhan

  :: 04 February 2018 15:23:14

  2500 mandatory warranty and a 3k bank fee what ever that is dont come here they just want your money the car went from 15350 to 24k

• 

  Carlos Linares

  :: 26 September 2017 17:46:55

  STAY AWAY. BIG SCAMMERS. THESE GUYS WANT TO MAKE YOU BUY A MORE EXPENSIVE CAR AFTER BEING APPROVED FOR WHAT YOU WANT. USED MY MOTHER AS A CO-SIGNER (EXCELLENT CREDIT) AND THE NEXT DAY THEY TELL ME THEY COULDN'T GET THE CAR FROM THE AUCTION BECAUSE THE BANK HADN'T APPROVED IT. THEY WON'T RETURN MY $500 DEPOSIT. THE SPANISH GIRL (MAGGIE) SHOULD BE ASHAMED OF RIPPING OFF AND LYING TO OTHER HISPANICS. THE OWNER, A JEW, HAS HIS OFFICE FULL OF JEWISH SPIRITUAL LEADERS AND SAYINGS, I DON'T KNOW FOR WHAT? BECAUSE HE IS A CROOK. TAKING THEM TO COURT, FILING COMPLAINT WITH THE CITY AND BBB.