Budget Car Rental in Washington

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comments 5

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  Carl Johnson

  :: 12 May 2018 11:07:00

  Check-in was inefficient. It took 30+ minutes. They gave me a intermediate when I reserved a full size. No apology or recognition. Car was dirty inside and had manual locks. Overall a very bad experience. Staffing was not close to sufficient.

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  Daniel Brown

  :: 30 March 2018 12:11:10

  Took us an hour and a half to get first car and seat belt in back wouldn't even work. Took us some more time to get another car that was barely clean. Have fun you guys

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  Faith Davis

  :: 13 February 2018 08:34:41

  They prices are CHEAP compared to many other companies. I used to only rent from Enterprise. They are not in a great location, extremely hard to find parking in the area! Asia the representative that assisted me was really courteous and friendly. I will continue to use Budget whenever I need a rental car. This location has both the Budget and Avis rental car companies in one.

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  Ronald Lewis

  :: 09 January 2018 03:21:03

  The rental agent at this location is not friendly. I advise going to Reagan National Airport to rent. I returned my car with a full tank of gas. The return clerk somehow noted that it was not full and I received additional charges. I brought it to the attention of the rental agent and she asked me to produce a gas receipt which I did. She then still tried to say the tank was not full because of the span of time between the date stamp on the gas receipt and my rental return time. After explaining the tank was full, she called the return clerk and he told her the tank was indeed full. She corrected my receipt, and I thanked her and she said nothing.....

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  Valencia Goodson

  :: 18 August 2017 09:20:56

  On business travel now to DC and booked at rental at the L street location 3 weeks. Called to this location for two days and no answer. Didn't even know if location was open for business. Arrived to location and it was very unorganized, ppl everywhere with 2 agents working. I am a Fast break customer, location read on reservation that this is a Fast break location yet the agent says "we don't do Fast break here.". This location is disorganized and needs to be re-structured. Needs more staff. Would not recommend to travelers.