Brake Masters #102 in Tucson

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comments 5

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  Matthew Palmer

  :: 21 May 2018 18:16:49

  After coming in for an alignment on my Jeep (less than a year old) I was told that I needed 4 new struts and they wouldn't do they alignment without it. Naturally skeptical due to the age and mileage of the vehicle, I asked the mechanical who pulled my car off the lift to show me which struts were bad. His reply was "I don't know what struts are bad" and quickly walked off. That does not convey any confidence or professionalism to your customer base. That weekend I pulled the wheels off and looked at the struts myself, and they were in like-new condition, no leaks or anything. I took my vehicle to another garage that did the alignment and they concurred with my opinion. I wouldn't trust this shop to wash my windshield. Very disappointed.

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  Megan Sholes

  :: 05 May 2018 15:58:26

  As a single woman, I dread car problems that usually lead me to car repair places that overcharge me. They know I need my car fixed and they know I have no idea what needs to be fixed. Going to the Breakmasters by Broadway and Kilo in Tucson was such a breath of fresh air. The experts there explained everything and even offered to put in parts I ordered for free. I could not have had a better experience. I recommend that you check them out.

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  Rulon Mcrae

  :: 19 April 2018 05:31:22

  These retards tried to tell me I needed a camber kit on my stock height pilot after over 3 hrs. J and dukes set my toe in 10 mins for 40 dolllars. Dont trust there upselling bastards

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  Jon Mon

  :: 05 April 2018 17:56:41

  Awesome little mechanic shop with great staff and an old school vibe to it. Right across the street from a Safeway and a Starbucks if you want to drop your car off and can stand the Tucson heat for a short walk.

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  Andrew Haberbosch

  :: 04 April 2018 18:12:53

  I have taken several cars here, all with good results. This particular Brake Masters is right around the corner from me and across the street from safeway, so you can get an oil change and do your grocery shopping while you wait. Always professional, they've gone out of their way several times to fix things that they don't usually fix (like rear view mirrors). Only drawback is they don't always call you during the day for a status on things, or when it's ready to pick up. I've had to call them back myself to get the status a number of times.