Bike Zone in Phoenix

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comments 5

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  Christopher Palumbo

  :: 02 March 2018 17:13:28

  Best customer service, best prices, nicest people I've ever met.

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  Charles Morgan

  :: 29 June 2017 20:49:33

  Shopper beware! Though the mechanic/owner is skilled, he is very rude. Perhaps I asked to many questions, or he doesn't care for those who want to browse. Previously, I purchased some grips and tubes. However, I will not return to this shop!

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  Just Here999

  :: 19 June 2017 00:55:05

  While he had good advice, his patron skills don't exist. I purchased a brake and a nut I lost for my Mongoose motorized bike. Both visits, I found this owner extremely rude and decided to find a different shop. Maybe he isn't getting laid or something. I don't know.

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  Timothy L

  :: 04 March 2017 09:29:36

  The Bike Zone is a friendly neighborhood owned bike shop that strives for same day service and fair prices. I have brought several bikes there and have always received good service. Most bike shops need at least 2-3 days for repair service. Not the Bike Zone. The Bike Zone has always done same-day service for me except once and one time they perfectly repaired the bike the next day. I'll continue to bring my bikes there with the excellent service I've received.

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  Felicia Matz

  :: 18 October 2016 16:16:40

  Horrible service and return policy! I took my vintage Raleigh bicycle here to have new tires put on and told the owner that I wanted the tires to be brown and look exactly like the ones it had before because I wanted to keep the vintage look. Well, when I went to pick up my bike it had tires that had more of a yellow wall than I brown wall. I paid and took the bike home but was less than satisfied. Then I decided that I really wanted the brown wall tires, so I called the owner to exchange them. He refused to exchange them and give me store credit . I had the bike less than a day. Now I'm stuck with tires that look more like they belong on a beach cruiser than on a vintage British bicycle. Don't go here!!! Customer service is non-existant!!!