Bank of the West in Irvine

🕗 opening times

comments 5

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  Gurpreet Sandhu

  :: 20 October 2017 13:53:08

  This branch business specialist told me that they needed to do a site visit. I waited at my business even past hours because they said that they would be late. Without any calls or informing me, they did not even show up. I called them back, and they said they did show up but didn't want to knock on the door because it's against policy. They said that they needed to review the account. After waiting for about 5 days I called back asking what the update was for the business account and they said that the manager has to review and we'll have an answer within a day. I called the following day and the bank manager said that they don't have the resources to be able to make a decision and herself recommended that we open a bank account with a different bank if we can't be patient. I asked how long till we get a decision, and she said she doesn't know. The manager of the bank doesn't even know how much time it may take to open an account. Truly I have never met such a retarded bank staff that barely even speaks English. They all speak some Asian languages

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  Tommy Shinn

  :: 17 April 2017 14:59:58

  Very pleasant and competent people who will go the extra mile for customers

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  Rob Gunnersmate

  :: 23 November 2015 03:04:29

  Don't get a car loan from any bank of the wests!!! You will regret it as I have!!!

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  Diana McCalla

  :: 26 July 2012 10:32:32

  Very good Customer Service. Staff actually acknowledges you when you walk into the bank. If you are looking for a "small town atmosphere" with big bank options, this bank is for you. I have been very happy with the quality of service and support.

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  Adreana Langston

  :: 05 May 2012 23:37:16

  I was disappointed that this bank was closed all day on Saturday. This bank has staff members who speak Chinese.