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3791, Evergreen Parkway, 20716, Bowie, Prince George's County, US United States
contactos teléfono: +1 301-352-4529
sitio web: locators.bankofamerica.com
mapa e indicacionesLatitude: 38.9420696, Longitude: -76.7372143
Lain Construction
::I normally give a few chances to determine a fair definitive review. Avoid this branch at all cost unless you want to go use just the ATM. No matter which staff member you get it's always the same unwelcoming latargic lack of Customer service experience. Always some reason or excuse not to help you. Last teller told me it's best to go use the kiosk rather than doing her job. Just lazy and rude! I give 2 stars for the security guard always nice and professional I won't be going back to this branch.
VenomxGT
::The one that cash the checks is so rude and not helpful at all. Rolls eyes a lot and gives out an uncomfortable vide.😡
Kayla Stephens
::If I could give zero stars I would. The customer service is HORRIBLE and the staff members are inadequate and have no clue what they are doing. Went to retrieve funds from a debit card before the account was closed. Called corporate ahead of time to confirm any documents that would be needed to retrieve funds, which was the debit card and ID. These were provided, but they refused to give us our remaining funds. They said we needed a credit card. What? Why would we need a credit card to retrieve our money on a debit card? We called corporate again (we talked to like 5) and each representative explained that wasn't needed and were confused why they were asking for a credit card. Eventually the representative said they were just going to report that location. Crazy. Never had such a hard time. Makes absolutely no sense.
Bri M
::Terrible location! Staff is very dry with no personality. Not a nice greeting was given whatsoever. I just joined this bank on Saturday and I’m waiting for my debit card to come in the mail. They won’t give temporary cards like a normal bank until your real card come thru the mail. So I went to this random location to ask a general question with a banker and to withdraw money. I sat 15 minutes while the banker was just joking around with her co-worker in her office. I noticed another person came in after me. And she acknowledged him and said she’ll be with him shortly. Meanwhile I’ve been sitting for 15 minutes already waiting to even be acknowledged. He then gets up to to go to a teller. The banker is finished with her personal convo and goes to greet him in a nice manner to assist. So I say to her I was here first. She acted like she really didn’t care. Which instantly upsets me. She was so desperate to help this customer, that she didn’t even care for me. She saw my expression and then acted interested to help me. I get offended and refused to meet with her. I kept my question to myself and just stood in the teller line to withdraw some money. Again with no debit card. Still waiting for it, while I have important things to do with my money. She didn’t even care to apologize or explain herself to me as I was leaving. Will never come to this location or even recommend to anyone.
Guicey Couture
::Went in on a Friday which is the busiest day of the week. With only 2 tellers there to service the customers, which were moving extremely slow and engaging in conversation with a line of people waiting. When ask one of the ladies that was walking around "are these the only two people that can service the customers" she rudely replied YES! Something needs to be done about the service we are receiving from this branch.