Astoria Plumbing Heating & Cooling Services in New York

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comments 2

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  Sylvie

  :: 18 November 2017 16:23:29

  Be wary of hiring this company. For a Saturday emergency, they sent a plumber to our house. I was told it would be $95 for the visit, plus costs for labor and repairs, as incurred. That sounds reasonable. Except after a 15 minute visit and the snaking of the toilet - and finding no further problems - we were told the price was $345. (So, if 15 minutes costs $250, they have an hourly rate of $1000?!) When I called the original dispatcher to discuss, he hung up on me, and we we were left to negotiate with the worker himself.

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  Nathaniel Fiorentino

  :: 06 October 2016 16:17:12

  I had a leak from the toilet tank to the floor. Our toilet wouldn't flush.  We called Astoria Heating Cooling and Plumbing Services and everyone we encountered, from the people on the telephone to Charlie (the technician who did the repair) were all personable, friendly, professional and patient in explaining our options.  It truly felt like old-fashioned service that you don't often see any more.  We could not be happier with the results. If a future need arises, I would ask to have Charlie do the work.