Alden Air Conditioning in Arlington

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  Amanda Grout

  :: 18 May 2018 21:35:06

  Last 2 reviews were from employees.... so there's that ...... just like a little family ... 5 stars ... never used this company... but the only 1 I would let work on my AC is Will

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  Caleb Oldham

  :: 27 October 2017 13:00:37

  Glenn and his boys did a great job on my ductwork for a fair price. Much happier with them than another nearby HVAC contractor that shall remain nameless. I’d use them again.

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  Janet Riley

  :: 11 August 2017 17:08:54

  Excellent service. Had 3 service calls in the past month. First call was to let unit Un-freeze and tech diagnosed cause as a faulty wiring panel on the inside unit. I enrolled in their annual service agreement at this time. 2nd visit was to replace the wiring panel and add 1 lb of Freon. 3rd call was 4 days later. A/C not working again. Roger the owner himself came out on a Saturday at 5pm and investigated the outside unit which apparently had a short that was preventing the unit from operating. This short was has caused by a GEKKO that had crawled inside and crossed the contact points, now charred. Once Roger got rid of his tiny crisp carcass, he reattached freshly stripped contact wires, house is cool again. Will be a loyal customer from now on. Alden ROCKS

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  Todd Te

  :: 29 September 2016 11:58:11

  The technician’s for Alden Air Conditioning were timely and polite. We purchased a service agreement from them and that is when things went south. We were told that we would be contacted to setup our first service and filter change in the spring time; well, that never happened. My first call to inquire about the agreement fail on deaf ears. The lady answering the phone took my information and I never received a call back. I then followed up a couple of weeks later and felt like I was being forced to PROVE that they weren’t providing service. I was told the office manager would call me back and that didn’t happen in a time frame I felt was adequate. Finally, I called back and talked to the office manager and she confirmed that my service agreement had been overlooked. I felt like she sounded annoyed that she was having to deal with their error. Needless to say, I am done with Alden Air Conditioning.

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  Rhett Schack

  :: 18 September 2015 10:28:38

  My A/C unit is about 16 years old and has given me trouble the last 3 years. I've had several companies out and have found Alden Air Conditioning to be my preference. Carlos has been out several times and has always done a great job of telling me straight up the lowest cost way to get it running again and what else may be going wrong next. Ralph came out this last time and quickly discovered my air handlers electrical board was shot. He got a new one put in and we've got A/C again. He politely explained to me that my whole system is wearing out and that sooner or later I'll need to replace the whole thing or get nickle and dimed on a regular basis. He had Glenn call me with some pricing on different options and I'm sure I'll use them when that day comes. Roger is the owner and I've spoken to him several times. These guys are good, timely and always shoot me straight. Call them.