Alamo Dog & Cat Hospital in San Antonio

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comments 5

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  Cynthia Corral

  :: 29 March 2018 16:49:08

  Always taking my dog here, always good servixe and very fast. And they also very good in keeping me informed of what my dog needs

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  Laura Garcia

  :: 23 March 2018 19:19:21

  If I could give negative stars I would! My dog has been going to this clinic for about 2 years if not a little longer, I have never had any issues until his last 2 visits but the last visit being the worst one. I signed a form stating do NOT treat my pets while in boarding. Well Saturday 3/17/18 my dog had a test done and was given meds without me being contacted at all this day. On 3/18/18 I get a call from Mona saying your dog was tested and treated, we did it because you consented. I thought to myself I never consent so I’ll check when I pick up. I was so drained to ask her to email the letter because I was driving in from New Mexico and had just been with my dad who lost his brother. Well I pick my dogs up Monday 3/19/18 and what do you know I did NOT sign the form consenting treatment. I do not ever give permission since this is my husbands dog and he wants to be notified about what’s going on first. Now this was not a medical emergency so someone could’ve picked up the phone and called even a receptionist. I was told Maria who is the supervisor would call me Tuesday. Today is Friday 3/23/18 and no call from Maria so when I just called Maria is gone for the day and nobody knows anything so they said she would call me Monday. Um NO thanks!! You had me on hold for 10 minutes after you told me you’d find out what was going on and get back saying “Maria is gone already but I’ll have her call you Monday”. That’s not how things work! I will NEVER take our fur babies here again!! I forgave 1 mistake and never said anything but Maria couldn’t even pick up the phone to try and make things right so this I will not care to hear from her about.

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  Brenda Walton

  :: 05 March 2018 08:14:49

  Love this place for your pets. They take care of your pets as is they were their own

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  Juliana Crawford

  :: 06 February 2018 12:27:48

  We have been bringing our pets here for many years. They staff are so kind and good with animals. They also have a kennel to take care of your pet while you are out of town. I highly recommend them.

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  Karen Ludlam

  :: 19 January 2018 07:45:13

  Excellent .. Went on a Saturday no appointment, waited awhile. Being a walk in what do you expect. Service and staff at their best... Even called back to check on my baby. Very concerned and caring....