Advance Auto Parts in Fort Worth

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comments 5

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  Angel Stevenson

  :: 29 April 2018 11:25:44

  Employees very educated and efficient, shop online to pick up in store you normally save lots of money that way and you can pick up the same day

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  Eddie Garcia

  :: 08 April 2018 12:20:19

  Good place to get get parts at a reasonable price and get advice on how to fix your car

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  Clay Jennings

  :: 01 March 2018 21:09:13

  This team saved my day! A car part hard to find and they were able to order it in the same day-less than 4hrs! On top of it they provided highly valued tips. Thank you!

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  TexasSizedHeart

  :: 22 February 2018 15:24:38

  Apparently it's your responsibility as the customer to open the box and know that the part is the right one or you may get stuck with it. Took two hours to get the refund after calling customer service and feeling exhausted and mistreated.

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  david downey

  :: 11 February 2018 00:43:41

  Bought a bad refurb alternator. Returned it 5 days later with box and receipt. They implied I was scamming them with a part from a different store, b/c the part didn't match the barcode of the box. I empathized but contested I was returning the product that was sold. Manager said there was nothing he could do, and I'd have to call online customer service b/c it was an online order. I did. The manager decided to replace my part like he was doing me a huge favor on the condition that I take in store credit for the 35$ core charge. I didn't really have a choice, so I accepted. At the time, It felt relieved. But after reflection, the sum of the experience was a bad alternator = breakdown on i20 + 1.5 hour store visit + extortion to get what I paid for a week prior. Compare that to the free tow and diagnostic Pep Boys gave me to discover the bad refurb alternator. I think I'm done with AA.