Zulk Appliance Repair w Huntington Station

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  Mukesh Patel

  :: 18 August 2014 19:24:11

  First of all I rarely write reviews, however my experience with Zulk Appliance Repair of Huntington Station on 273 Walt Whitman Rd warrants one. DO NOT USE THIS UNETHICAL CORPORATION FOR ANY OF YOUR HOME APPLIANCE REPAIR. Mike the technician who came out to repair is nothing but a liar, he states he is not the owner yet when you ask him to forward your concerns to the owner its Mike who always calls you back. Here is my experience with Mike, My GE monogram refrigerator needed repair so I called Zulk, Mike came out and diagnosed the issue to be low freon and it might need new control board, he added the freon to the unit. The unit worked for about 30 days then the temperature kept going up all the way to 72 in both freezer and refrigerator unit. I called Zulk, Mike came out again this time with the control board, he replaced the control board and took my old one back and added the freon. At this time he had determined that the unit has freon leak on the high side. The fridge worked for 5 days, so I call Zulk again, this time Mike again came and told us the Inverter is bad. At this point I was pretty upset that since he has not located the source of leak I do not want him to change the inverter until the leak is fixed. Mike tell us he can not fix the unit without replacing the inverter, he then proceeds to tell us to call GE for the repair, GE comes out and will not fix the unit because Zulk had messed with the closed freon system, GE was able to tell me exactly where the leak was coming from. So then I called another company who came out and fixed the unit replaced the part and told me my inverter is completely fine. I called Mike of Zulk to get refund for at least the first portion of the service which he said he would refund me, I have yet to see the refund. They are also not GE Certified appliance repair shop. So what am I trying to achieve by writing this review? If i can convince even few people not to use this guy and his company by making people aware of his business practice that is enough. I am simply sharing my horrible experience with you all so save you your hard earned money and find another company who treats customer better. Mukesh Patel