Yogomania-Medford in Medford

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comments 5

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  Ashley Campbell

  :: 27 May 2018 18:00:24

  This place is horrible!!! I visited this place for the first time a few weeks ago, I went in for an acai bowl. When the lady who I was told was the manager came out with my bowl she packed it with so much granola and very little açaí. I asked if I could have more açaí in the bowl and I was told “no” this is how it’s made. I then proceeded to offer to pay extra and she said to me “you’re asking me to remake this bowl for you?” I said yes I am a paying customer and I would like for it to be made correctly. She proceeded to say “you’re not special I will not remake the bowl fo you. I said I am willing to pay extra and I just did not understand what the problem was. She was very nasty and even called the police on me. When the cops arrived they came in and seen how calm I was and said that when the manager called in she told them that I was being loud and cursing and threatening. Which I was not doing ANY of those things whatsoever. I was in shock that I was being refused a service that I paid for. The officers were on my side thankfully. They understood what I was saying and told me to call BBB. The male worker got in my face and was also very rude. All I wanted was extra Açaí in my bowl and was told No. even though I was willing to pay. They also refused to refund me my $8. I will never return to this place.

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  christaub

  :: 25 May 2018 09:19:14

  I’ve been going here for fro-yo for years and never had any complaints. It’s a good, self serve, frozen yogurt place. I recently went there to try my first açaí bowl. I got the size small, which was honestly tiny and I wish I had gotten a medium ... but it was delicious. The man that’s always working there, the owner I assume, is really sweet and friendly, but not too friendly, like he won’t strike up an unwanted conversation with you, so that’s nice. The açaí bowl was definitely over priced for the size. It was $9 & change for 2 smalls with no add ons.

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  Paul S

  :: 21 May 2018 22:30:10

  Nice self serve yogurt place, not to many left in the area!

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  Sam M

  :: 08 April 2018 21:46:08

  Yogurt tastes fine and the employees are fine. Just a warning that it has minimal seating and is normally quite crowded.

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  Xiao Ye

  :: 27 November 2017 15:54:10

  Great yogurt place to go! Even in the winter time! Yogurt is very delicious! It is the best yogurt store I have ever tried! Acai bowl is amazing!