Wyndham El Paso Airport Hotel and Water Park in El Paso

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comments 5

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  Joshua Pearce

  :: 10 April 2018 18:15:55

  There are much nicer hotels in El Paso. This place was a bad choice. We decided to stay here because the night we arrived they told us the “water park” was open. The kids were so excited about the slide. We went and spent $110 on bathing suits for everyone and came back to the hotel. The water slide was closed. Disappointed, but oh well it wasn’t the end of the world. Went back to the room that night, turned on the TV. It only had 2 channels. Went to the desk the next day at 3 PM to ask for a couple more towels so we could take showers and get ready for dinner and the girl said they would bring them to our room. Waited an hour. We decided to reuse our towels and we would use the fresh ones the next day. Came back at 11 PM, still no towels. Laid the kids down, and walked to the bathroom and there were roaches on the mirror. Overall the customer service was not that great, the place is kind of aged and smelled funny and the roaches really put the icing on the cake. You can drive 5 minutes and stay somewhere much nicer at a similar rate. Our vacation ended up being more of a headache because of this place. None of the problems were major, it was just a disappointment everyday. Also, the “breakfast buffet” was horrible. All of the kids wanted pancakes and they only had microwaved frozen French toast sticks, and the eggs were horrible. Drive 5 minutes to Luby’s. It’s only $7.99 and it’s waaaaayyyy better.

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  Kelby McVeen

  :: 18 March 2018 00:43:07

  If you take their van anywhere, be prepared to find your own ride home. We called for a van to pick us back up and they never came and lied and said they did. After waiting over an hour and a half (4 phone calls to the hotel) later we got an Uber, wish we would’ve done it in the first place. Other than that, staff was pretty friendly, rooms are old but fairly clean.

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  Pat A. R. De La GARZA

  :: 02 March 2018 03:13:44

  The hotel is very clean, beds are warm and cozy, towels are white. The best part about this hotel is the restaurant Magnims which is managed very professionally by Elizabeth Blankenship. If we had any problems, she took care of it and Elizabeth Blankenship genuinely cares for ALL her customers needs and that’s rare in this age. She is a bright shining star there at that hotel and treats you like how a person would want to be cared for. Elizabeth Blankenship went far and behind our expectations Thank You 🙏🏼 for everything. As for the food it tastes ahh so good and the staff are all very friendly and extremely nice.

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  Elena Burr

  :: 21 February 2018 21:11:57

  Everything you need in a hotel! Nice gym, pool, and dining/bar option. It's a two minute walk to the airport, so you can't get much better than that. Would definitely stay here again.

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  Prestige Worldwide

  :: 04 February 2018 10:32:31

  This hotel is not a 5 star hotel, but for a hotel that’s is in the $80 -$100 price range it is a 5 star rating. The room service is the cheapest rates I have ever seen at any hotel, and I travel for a living. **tip** Order traveler’s breakfast from the children’s menu for only $6.25 and it is a full breakfast!! The pool is great and all the staff is super friendly. It is the perfect location if you are traveling through the airport (less then 2 minute walk).