Wheels Auto Services Center in Lexington

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comments 5

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  Tasha Sanford

  :: 25 February 2018 21:30:15

  I love this auto shop very affordable and explain everything

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  Edward Moriarty

  :: 06 January 2018 10:45:00

  Best garage in town.

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  Pinnacle Productions

  :: 20 October 2017 16:40:21

  Extremely rude and unprofessional behavior. I had a set of tires installed, balanced and aligned. A couple of months later they began to shimmy and I brought them back. I then paid him again for balancing my wheels a second time because they were all out of balance. When I questioned him why they needed to be balanced again, I didn't get a straight answer, he called me an a__hole and told me not to come back. I feel like I paid for unneeded services and the quality of the service is poor. Do not trust your car with these people.

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  Michelle Earle

  :: 29 August 2017 22:16:17

  My husband and mother went here today to drop his truck off for a $70 alignment. Minutes after leaving he received a phone call stating that they couldn't service his truck because of other parts that needed to be replaced in order for them to do the alignment. He was quoted over $700 for parts and labor which he told the worker he wasn't able to pay at that time. The worker (don't know his name) stated that my husband still owed him a diagnostics fee of $40. My husband never requested a diagnostic, only the alignment. My mother questioned why he was responsible for something that wasn't requested nor were told about upfront and his disrespectful, unprofessional response was "any one with common sense would know that they would be charged". I am appalled at the type of service that they received today! My husband had no choice but to pay the $40 diagnostics fee as they held his truck hostage until paid. We will NEVER do business with this shop ever again! I will post to every social media and review site that I can find and will also be filing a complaint with the BBB to get the word out in hopes that no one else receives this sort of service. Especially from a shop who promotes "35 years professional experience".

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  Kenneth Hazely

  :: 09 August 2017 13:20:49

  Very good work in timely manner and not too expensive. Will recommend anytime! !