Wells Fargo Bank en Huntington

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comentarios 5

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  Andreas Klein

  :: 17 May 2017 12:44:48

  Today, May 17, 2017, I had to call in to find out what the options are for those who have a Bank Teller's check issued. The phone was answered after 4 minutes (!) by "Troy", who could not give me immediately the detailed information. He did not understand the question, even after re-phrasing it in VERY simple terms. He did not know the basics, and after asking to speak with a supervisor, the phone was disconnected. Unbelievable!!This branch used to be topnotch until ca. 2012 when the branch manager and personal in the branch started to change constantly. Personnel was efficient, helpful, competent and friendly.

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  Pamela Sims

  :: 15 October 2016 07:27:36

  Great experience, sorry the higher ups let those problems happen. Have had great service for years.

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  Martin Stevens

  :: 18 August 2016 14:53:04

  Try calling this branch! I have called for three days and no matter what time of the day I get a recording saying WE ARE EXPERIENCING HIGH CALL VOLUME - TRY YOUR CALL AGAIN AT ANOTHER TIME. Are they kidding? I was looking to move my accounts to another local bank here in town BUT no way would I ever consider using this bank. I understand under staffing a branch, Citi in Greenlawn is notorious for that - BUT at least when I call they pick up!

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  Paul Chinn

  :: 02 August 2016 09:49:30

  We have only experienced exceptional professional and friendly customer service at the 288 Main Street location. On all occasions that we have required a personal banker or a representative/teller to make a transaction, the staff are genuinely friendly - unlike many of the other banking institutions in the area!

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  Phil Wehr

  :: 08 October 2014 15:22:08

  I opened new account I could use next month when I move out of state. I was given a small selection of checks to use. After a month, I was told NO OTHER CHECKS HAD BEEN ORDERED ! When the account a month old, I asked about a bank statement. I was told, "WE DON"T ISSUE BANK STATEMENTS WHEN AN ACCOUNT IS ONLY A FEW DAYS OLD. I guess you have to wait two months to verify that the bank's computer has you on file. Today, my old bank tried to wire a deposit to the routing number on the book I had.The old bank tells me it's invalid.Try and get past the Wells Fargo robo operator ! I was told, the printed routing number was "NOT USED FOR WIRE DEPOSITS IN NEW YORK." When I asked why that information was not made available to other banks, there was no response. Three strikes and you're out !