Walmart Pharmacy in El Paso

🕗 opening times

comments 5

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  Alyssa Steckelberg

  :: 29 May 2018 16:29:26

  Sometimes the wait times are crazy long but this team is really helpful and goes the extra mile when they can.

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  Mike Baron

  :: 04 March 2018 00:33:41

  Good

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  Arleen Casarez

  :: 26 June 2017 14:30:32

  A week ago I went to pick up a Prescription an hour after it was called in to find out it was not ready. Waited another 20-25 minutes. Once I got to the window; took another 10 minutes. The tech never asked for my rewards card (second time). A week later, I received a phone call from a female from this Walgreen's stating that I failed to pick up my daughter's prescription. When I explained to her that I did that day; she seemed confused. Once she looked into it, she said I had another one. I asked her why was I not told that I had another one; she couldn't answer me. She said maybe it was the cost of the medication; which I quickly told her that would never be an issue, but I was never told of this medication. When I asked her what medication was it, she said it is for your daughter. I asked her what it was, then she read out the name. I asked her what was it, what was it for....she stated she didn't know. I felt frustrated, so I asked to speak to the Pharmacist (who said he was the Head Pharmacist. He was not much help either. I asked him to explain why didn't anyone tell me that I had another medication to pick up. He stated that medication was not covered by the insurance and needed to find another; AGAIN, I asked why was this not told to me. I asked him why can't his techs couldn't even tell me what the medication was for; he stated that isn't there job. I asked then, if that is the case, why are they making the call; the consumer is going to have questions, he said that is why she called me. I explained to him that the reason he was called was because I asked to speak to him. Instead of using his customer service skills, listening to the customer, and taking constructive criticism, he insisted on making sure he and his staff were not in the wrong. I have dealt with bad business in the past, but this was the straw that broke the camel's back. I have dealt with long lines, incompetent and rude people.. I am done with you Walgreen's. CVS....here I come.

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  Andrea Peña

  :: 28 January 2017 19:53:20

  The employee's are very helpful and kind; keep up the Wonderful work thanks once again!!!! 🙋

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  Misael Canto

  :: 28 December 2013 12:03:46

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