Walmart Pharmacy in Norwalk

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comments 5

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  Joy Glenn

  :: 25 December 2017 14:52:46

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  Aateka vora

  :: 22 November 2017 15:03:57

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  TS Larkin

  :: 05 September 2017 21:41:02

  Consistency and service is most appreciated.

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  Marilynn Munsch

  :: 20 December 2016 21:48:07

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  Yolande Suzin

  :: 05 July 2015 08:35:38

  Pharmacy staff is surly and contemptible refusing to follow through on a simple request to take a moment to verify my existing insurance. It's was too much work for them. On the afternoon of Friday Jul 3rd I arrived to pick up my prescription that normally costs $6.60. I was asked to pay $447.00, This stunned me. When I protested and asked the pharmacist to verify my insurance coverage, she refused. Her excuse was "Jan 1st you changed insurance companies". The new one AARP, the largest, with the most leverage of any drug insurer, didn't cover this commonly used drug. I protested feeling her excuse was a way to get out of taking an extra step. The response was either I could pay or go home. Not having the $447.00, I went home, and Immediately called the insurance company. AARP has excellent customer service and informed Walmart pharmacy that I was most certainly covered. Rx cost was to be $6.60, as usual. This incident is a typical example of the disreputable and surly behavior of the average Walmart employee. Walmart stands for the sleaze corporate America has become. It allows this attitude to prosper and does nothing to correct it. This incident required an additional trip to the pharmacy and extra phone calls on my part to correct what should have been done by the pharmacy. Yolande Suzin, Stamford, CT