Walgreens in Franklin Square

🕗 opening times

comments 5

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  JJ Tyska

  :: 06 April 2018 19:30:19

  Very rude and incompetent! Terrible customer service and emoloyees have no manners! Store manager was walking away from me as commenting on the fact that i cant return/exchange a product. I bought an e-cig that did not work. I barely walked out of the store when i openned it and realized it didnt work, so i went back (a min after my purchase) and was told i cant return/exchabge a defective product because its tobacco. As she (the store manager) was telling me this as she was walking away without even looking at me. Rude! I was in disbelieve that i couldnt get my money back for a defective product. Plus no further explanation, no „i appologize we cannot accept returns” or simply look at me and at least and make eye contact, NOTHING. If you dont have proper qualieties (that includes manners) to be a store manager then you shouldnt be there. Walgreens should look closer into who manages their stores and maybe provide proper customer care training. Their store managers cannot look as if they are doing a huge favor assisting customers!

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  Santina Onorio

  :: 28 March 2018 17:43:32

  5:40 pm the line is 12 people deep and 1 employee for the whole register and the photo department. THIS HAS TO BE THE WORST WALGREENS EVER.

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  Tom Wynne

  :: 18 March 2018 12:39:23

  In there all the time . They could use more help.

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  Anthony Botta

  :: 16 November 2017 19:12:19

  Thus Walgreens is like any other Walgreens store in America. It is large and has plenty of products so you are able to find the things that you need. The parking lot is large and easy to get around in. The store is clean and bright and good for late night stops.

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  Shelly Russo

  :: 11 August 2017 23:34:44

  The people who work here are extremely incompetent. They have no idea where any of their products are and are very rude. They also gave me a hard time because my brother wanted to buy cigarettes and they made me return home because apparently all 4 of us in my family needs to show ID for the one person who smokes. After we returned with our ID's they were still very rude and continued to fight us on the sale. The manager was claiming its company policy to ID every single person so I asked if I brought my son in with me would I be denied the sale because he is a toddler. The people are very rude and its a shame that they lost my families business since we live so close and buy things there everyday. I would not ever recommend walking in this poorly run establishment.