closed
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27-05, 39th Avenue, 11101, Queens County, New York, US Estados Unidos
contacts phone: +1 347-536-3640
website: www.vistalic.com
larger map & directionsLatitude: 40.754343, Longitude: -73.9356989
zee isl
::Nice place to have a small party. Great staff. Nice views. I just hate driving in that area! It’s so confusing.
Mariia Matkou
::I am really grateful to this place and amazing people who work here. We had our baby shower party at the lounge and everything was fantastic: delicious food and drinks, friendly atmosphere, understanding and nice staff and management, astonishing view. You could not find a better place for your party. We want to also use their ballroom for other events and we are sure that everything at Vista will be at the highest level!
gabi lamboley
::Me encanto 👏👏👏👏
Tisha McGillivary
::I was invited to this establishment for a friend’s birthday celebration and it will be my first and last time going there! We ordered our food, which did not arrive till an hour later. No one had the courtesy to tell us anything about there being an issue in the kitchen about our food... I guess they just didn’t care to do so. We had to call our waiter over to ask what’s going on with our food and then he told us about the issue. Once he left to check on everything, we were already looking for somewhere else to go because that was a bit unprofessional and strike one. 10 mins later, he rushes over with the food, which was lukewarm or cold! We sent back a few plates and decided to try to make the best of it and eat what we could because at this point it was already 11:30 ish at night. With the complaints that we had, we asked to speak to the manager. At first he did not want to come over and sent every one under the sun to speak to us instead until we kept persisting to see him. Finally he walks over to our table with his assistant and the attitude is already written all over his face. My friends and I are explaining the situation and asking him as a manager is there anything that he could do to rectify the situation and make the birthday girl happy. He started talking and it was just down right nasty and as if we’re below his stature. A friend showed him that she noticed that there was a bug in her water AFTER she already took a sip of it. This guy told her that she’s at an outside venue and it’s to be expected. If she feels that there’s an issue, then to just ask our waiter for another glass of water. Really?!! As a patron to the establishment, helping your business and paying your salary, that’s really how to talk to your customers. Aside from that, his demeanor towards us was appalling. We all felt disrespected and unappreciated. Not one apology came out his mouth. And with knowing that they were in the wrong, him and his assistant tried to make accusations saying that we arrived late to our reservation and they had to wait for us. COMPLETE LIES!!! It’s recorded in their system that we checked in at 9:30, which is the time we reserved the table for, and were seated minutes after. Finally, on our way out, we paid the bill EXCLUDING gratuity because let’s be real, who would really pay a tip to them after everything that happened prior. And they insisted that we pay the gratuity for their “services”. We fought back and told them no and wanted to speak with the head manager above this guy because he was being a complete jerk! Our waiter told us that he was going downstairs to call his boss and we saw him take the elevator with a smug look and we all knew something more was to come and sure enough, he came back upstairs with SIX police officers, that after hearing the whole spiel, told us that we were free to go and the manager had no right to hold us because no where in any policy does it say that we are obligated to pay the gratuity. We all left as the classy ladies that we are and vowed to never go back there again!
Julie Fleiser
::Beautiful view, great drinks, but the loud music drove us out. It's such a shame that we couldn't stay for a 2nd drink, but my friend and I wanted to talk, but couldn't even shout over the music. Why so loud? There was only one other group of maybe 6 people, and us, yet the music was loud enough to fill a hall. What should have been a relaxing time, was an annoyance. Our drinks were fabulous, but it just wasn't worth sticking around and losing our voices. There was no escaping it, as there are speakers in every part of the bar.