Video Audio Specialists - TV Repair | Projector Repair in Las Vegas

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comments 5

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  John Grove

  :: 09 April 2018 20:48:32

  I'm not sure if these guys are even in business anymore. I wanted to have a Toshiba TV repaired. Over the course of a week I called twice and left voicemails during business hours - no answer or callback. I also tried their on-line service request page - no response. Lastly I sent a email to their customer service address - again nothing.

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  Sacha Kechichian

  :: 04 December 2017 23:16:30

  If you look for a tv repair shop, don’t look any further. Those guys are just incredible. Brian, the technician who came to fix my Sony 4k 3d is super cool, works with attention and is very careful. The team behind him is very supportive, answering all of his requests right away. I will recommend them blindly because they have been totally dedicated to HELP ME instead of many scammers in this city who will rip you off. I will refer them to anyone who’s looking for a good customer support and will call them if anything else go wrong in the future. Congrats guys. And thank you.

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  Howard Stephan

  :: 16 October 2017 19:31:13

  This company is a joke purchased Extended warranty from RC Willey for 55" TV .TV required service They called today from Video specialties Asked if I can help their technician service the TV i explained to them that I was disabled they asked if I can get a neighbor to a assist there technician ..What legitimate company would ask the customer to assist their technician in doing there job.way to go RC WillyYour really looking out for your customers NOT.

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  Jacob Curtis

  :: 03 May 2016 13:49:36

  Very disappointing. I left my projector to be repaired. After a day I was told that technician contacted the manufacturer and was told that my product was no longer in production and they did not have any parts in supply. I contacted the manufacturer directly and ended up speaking with the same service rep that spoke with the Audio Spec. technician. I was told that they projector was still in production and that my product may still be under warranty. Unfortunately the cost was too high to fix, but I expect an honest answer after paying the $50 for a diagnostic check. I contacted a representative, who said she would get back to me the next Monday morning. Never heard from her.

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  raquel dodd

  :: 31 July 2014 00:42:18

  Scott was amazing! The service that I received from him was prompt, efficient and friendly. Not only did he go above and beyond to repair my TV, he offered me such great deal on a TV that I not only bought one for my bedroom... I bought one for my Mother too! I enjoyed his company and he was very knowledgeable. I would highly recommend him to anyone. The next time I need assistance or have questions I will definitely be contacting him. Thanks so much Scott! -Julie Stemm