Valley National Bank in Wyckoff

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comments 4

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  alan bachkhaz

  :: 07 August 2017 14:19:11

  The worst bank ever! I will never do business here or reccomend anyone do business with this bank. At one point, I was confused this may have been a franchise and not a corporate location. I'm talking about the wyckoff location and paramus outlets locations. I'm now in Wyckoff listening to the teller (Flora) currently talking smack about me (a customer). I actually am hearing this while I'm in the office listening to her ramble off in the back area. At the time I was talking to the store manager (Gil Parham) and Vice President (Elaine Lavo), the "Vice President" received a personal call and rudely leaves me. At that point the manager Gil says "yeah pretty much we can't help you." This staff is horrible and must be changed if you want to be successful. I did not see a smile on anyone's face at Valley National Banks two branches I visited today. Maybe you should make some staff changes and movements. These people aren't happy with their jobs.

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  Elaine Portee

  :: 16 May 2017 16:48:06

  I've been a customer at Valley for at least 25 years and in Wyckoff at least 10 years. I am multi racial and have found the staff to be very professional and courteous. I do hope the reviewer who felt prejudiced against can voice his concerns through corporate and perhaps find some misunderstandings that can be discussed and if need be corrected.

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  Carolin Gindi

  :: 07 May 2017 22:45:05

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  Yasuomi Kudo

  :: 10 December 2015 22:34:50

  This Valley National Bank branch has become horrible. If this was my first experience at this bank, I would have gone elsewhere. Many of the staff are racist, discriminatory and unhelpful. If I could give this branch 0 stars, I would. This was not always the case with this location. If you are a valley national bank customer, avoid this branch. If you are thinking of opening a new account, looking for a loan, mortgaging, etc. and this is your nearest Valley location, I suggest you go to another bank. It would be inconvenient to go to the next town every time you needed to go to the bank. If they hire new staff or I have a better experience in the future I will be sure to update my rating.