U.S. Bank Branch en Corona

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comentarios 5

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  Jason Tischler

  :: 30 May 2023 14:38:13

  Thieves and crooks just like all the other banks, pick a day and lube up and bend over.

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  All Camping Javier

  :: 08 December 2022 22:51:40

  This worst most horrible customer service I had ever had, the Customer Relationship Consultant is a joke, does not want to work and level of laziness is unparalleled… I’ll leave there, we are missing negative start in this scale. Time to switch

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  Roger Ahmadie

  :: 17 May 2022 17:21:29

  It used to be a good place to bank with. However now it is a totally different story. Called the branch twice to find about adding a family member to an account. I was told simply to come in with the person needed to be added. Get there and was told that I do have to have an appointment. Not very happy. Too many employees one of them could have helped.

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  Rebecca Pounds

  :: 08 February 2022 14:59:29

  Manager Todd( look I remembered your name Todd) is extremely arrogant and condescending. I went into on Friday to discuss why I had fees on my account I didn’t know about. Waited an hour for him then was told I’d get a phone call never did. Then went in today to discuss getting charged for statements fees that I was unaware of. He immediately started off with “what’s the first step of the 12 step program” “ to admit you are at fault” then wanted to continue schooling me in all the things I do wrong. Like not write down every person’s name that I ever speak too. This is no way to help a customer. I tried speaking to him multiple times and he wanted names of who I spoke to as if to put the blame on them for everything. FYI they charge you $5 a month for statements You get charged if you deposit cash over $2500. All of these things they don’t verbally disclose to you they except you to read there 30 pages they give to you when you open the account.

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  Michael B

  :: 07 September 2019 17:59:18

  Terrible! Manager is out... One teller and she has a long line waiting.... and One arrogant guy behind his desk to take care of customer service (busy talking to his gf). I came to open an account for my daughter but no thank you.. turned around and went to a different bank.. And btw.. They are a main branch and they are closed on Saturday's...