U.S. Bank Branch en Bellflower

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comentarios 5

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  Tran Nguyen

  :: 30 July 2021 13:57:13

  I come there at 9:30AM today to resolve the problem with my deposits. The bank teller tried to direct me to call the customer service online to remove the hold. I told him I called them yesterday and told me to come in store to resolve the problem. I then asked him to call the online to make sure they can do it. I also called the online customer service at the same time and they told me only branch manager could resolve it. I come back to the teller and he said nothing can be done. He kept telling branch manager will not be here today until I kept asking questions and a lady came up saying branch manager will come in after 12pm today and would give me a call. Overall I think this is very unprofessional when you send your client in circle without being able to resolve the problem. Also, the distance between windows is too close and you can hear other people talking next to you. Please improve your service.

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  Jeanette Martinez

  :: 12 October 2019 14:59:16

  Aja the assistant manager I apologize to her but I have to take care of my dad and protect him but I need to thank Aja for going above and beyond and handling my dads issue and assisting him so promptly! She made his and my day and re assured me to stay with US Bank for all my banking needs as I myself have had them for 13 years or more! Thank you Aja! Jeanette

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  SEAN T

  :: 11 April 2019 19:26:42

  This branch and as far as my experience this bank in general is a very unprofessional institution. This branch was very, very slow with the line and had only one teller while the manager just held the counter up and watched her without a care in the world for the people in the lines time. Spent over 30 min in line just to have the Super Rude teller make a "judgement call" and not cash the cashiers check I had that was From US Bank. I had proper ID but she said she did not have glasses and could not see if it was me, very odd and again unprofessional. I asked for a supervisor and she said "NO" He was busy but he was sitting there doing nothing.

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  Sergio Rodriguez

  :: 24 February 2017 18:37:43

  The us bank in bellflower CA is great the people are awesome Daysi Uriarte is a great banker 👍👍 thanks you guys

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  yuaqin mendoza

  :: 10 December 2015 17:38:04

  The bass bank ever that will help you out at him any problems or have they are good with their customers and very helpful