University Lake Medical Center in Anchorage

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comments 5

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  Laura Sheldon

  :: 03 October 2022 13:53:52

  I am here at the University Center my sister is having cataract surgery here so I'm waiting for her and this is a great place to come and get your eyes worked on

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  Alex

  :: 06 August 2021 16:35:03

  Long wait times. I had to get mri twice and i had to wait for 2hours for both appointments. Then they fwd me to collection agency bc they didn't know how to process worker's comp. And I dare you to call them rn, 100% no one will answer

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  Dan Marshall

  :: 02 September 2020 17:43:33

  Direct and to the point. Dr Levine has been a pleasure to deal with and I highly recommend him if you have any chronic back issues.

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  Corina Rainer

  :: 12 August 2020 16:09:11

  -Bruised ego over patient care & well-being - I have been a patient of ASI for around 8 years after being diagnosed with Cervical Stenosis and lower back disk inflammation. My case was recently transferred Mr. Levine and my 1st appt was scheduled in Feb 2020. My appt went well and thought he was very professional and thorough. I checked out and paid by bill, all out of pocket. My 2nd appt in April 2020 didn’t go so well. I had questioned him regarding my previous bill and why the charges were so high. Almost immediately, Mr. Levine advised me that he was having a very, very bad day. He continued to complain to me, that due to the COVID19 that non-essential businesses are being required to shut down & how many employees he had to lay-off and close several other svcs ASI provided. I continued to ask about my billing charges, where he immediately got very defensive with a passive aggressive attitude, while mumbling rude comments. He never explained the reasoning for my high charges, but chose to storm out of the room instead. I was shocked and very upset at what had happened & found myself in tears. I sp/w one of the staff members about what just happened to me. They were understanding of me & advised that he has brought other staff members to tears also. My 3rd & final appt was scheduled in June 2020. I called ASI & asked if I could change providers within, but was told that since I’ve already been seeing him, that they wouldn’t be able to make that change. I went ahead & kept my appt & figured that he would realize how unprofessional & rude he was at my previous appt & would apologize for his unacceptable behavior. He came prancing in the room & said “wow, I thought I would never see you again” & I said “why would you think that” & he said “well our last appointment didn’t go so well”, & I said, “You’re right, I did try to change providers, but the staff member said, since you were already working with me that I should remain in your care”, “Oh, you should have told me that before”, he said. “You’re right, you should see someone else”. I said, “Yes, that would be great”. He said, “Oh no, not here. You are no longer a patient of mine & will no longer be treating you, so you can go find another specialist somewhere else”. I have never experienced a so called professional who appeared to express narcissistic, egotistical & self-centered behaviors. I honestly believe that some medical professionals do not adhere to their sworn oath of - “First, do no harm”. Strange, my medical records state that I'm the one seeking care elsewhere, but he failed to mention that he is the one refusing to treat me. Shame on You!

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  Otis Reaves

  :: 20 June 2020 05:03:55

  The receptionist was "selectively" friendly and the doctor thought it was appropriate to initiate a discussion about racially related current events. I can't recall ever feeling so uncomfortable, needless to say that was my first and obviously my last visit there.